Merchant e-Solutions

"Merchant e-Solutions Review"

What do you like best about Merchant e-Solutions? MeS has been very easy to adopt and integrate into our hosted ERP application. Setup costs and ongoing fees are reasonable. Integration with NetSuite is solid. What do you dislike about Merchant e-Solutions? Had some errors at first with the automation and processing of credit card transactions, but once we got the hang of it it's been smooth sailing ever since. Recommendations to others considering Merchant e-Solutions: Very easy to ...

"Personal Merchant-E Experience"

What do you like best about Merchant e-Solutions? Merchant-E is easy to use, and it's quite strict with the log in details which makes it safer and more trustworthy to use. I like that the reports I need are almost as real time as it could get, or way earlier than other commerce websites, and the website is easy to navigate. What do you dislike about Merchant e-Solutions? What I dislike about it is the graphics, it's not really that user-friendly. What problems is Merchant e-Solutions ...

"Merchant e-Solutions: A Sub-par Processor"

What do you like best about Merchant e-Solutions? If I had to choose what I like best about MeS I would say there communication is best when you are the merchant. In dealing with other processors I have really struggled with a lack of communication back and forth, but MeS does a great job of staying in contact and does slow down your process at all. What do you dislike about Merchant e-Solutions? I personally have a very hard time navigating the online portal. User friendly is not a way ...

"Once was a good company, but now extremely poor client services"

What do you like best about Merchant e-Solutions? Currently I am finding nothing to like. My company used Merchant-e for over 20 years and got good value until the last year. What do you dislike about Merchant e-Solutions? Merchant-e drastically increased their total cost as a percent of my sales over the last year. They have had disruptive system failures twice in the last several months. Then they accidentally introduced a bug into the link between my company's website and their payment ...

"Just a disaster of a company"

What do you like best about Merchant e-Solutions? They are cheap, and that is of course a benefit. Beyond that, they do seem to be modernizing their technology. I suppose that is good. What do you dislike about Merchant e-Solutions? This is just not a serious company. Trying to get anything from them technologically is a nightmare. I am currently going through a process where they lost all my tokenizations after botching a software upgrade that I had been waiting on for weeks after it was ...