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8.7/10

Spot Score

Mentionlytics - Reputation Management Software

Mentionlytics

Monitor your online reputation with ease.

4.9

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Starts from $29/Month

Mentionlytics Reviews & Ratings

4.9

Excellent

Based on 77 ratings & 62 reviews

Rating Distribution

Excellent

(59)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 1-10 out of 62

JW

Jenna W

11/23/20

5 out of 5

Great tool for social listening!

What do you like best? I really like the interface (simple to toggle insights by selecting different data inputs) and the customer service is great. What do you dislike? It would be ideal if it came with historical data, but the team was able to provide it for a very reasonable extra cost. What problems are you solving with the product? What benefits have you realized? We are gaining brand sentiment insights with Mentionlytics

AE

Abid Emre K

11/11/20

5 out of 5

Super fast and problem-solving customer support

What do you like best? We have used Mentionlytics for over 6 months. Since day 0, they answered all of our questions in 5 minutes. We had extra needs such as requesting historical social media and web mentions. They put so much effort to extract exactly what we need for historical social media data. Another good point is, they kept their promise of agreed budget even though the cost of extracting huge amounts of historical data exceeded what we agreed. They care about you for the ...

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JL

José Luiz M

05/28/20

5 out of 5

The best Mentions Monitoring Software

What do you like best? Fast Updates and the accuracy of information. What do you dislike? No graphics on PDF report, it will be very useful. What problems are you solving with the product? What benefits have you realized? Mention on Social Media. I can monitore and act fast when some crises occours.

MC

Muzafar C

05/05/20

5 out of 5

Enterprise monitoring for minimal cost!

What do you like best? The easy access to graphs and infographics such as share of voice means this tool saves a tonne of time in monthly reporting and the alerts functionality is great for brand monitoring. The data exports also mean visualisation of metrics in more detail is a breeze. What do you dislike? Having more options to customise graphs and visuals (colours) in the tool would be great as this could help eliminate the time in reporting further. The ability to brand reports ...

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AB

Andrew B

05/02/20

5 out of 5

Fantastic product: Great for your business

What do you like best? It's a great way for you social media managers to track what consumers are saying about your brands via comments. It keeps you fresh perspectives on what the general public want and think about. What do you dislike? I believe it could use a more clear interface to understand but apart from that I like it What problems are you solving with the product? What benefits have you realized? Right now I am using the product to figure out how real consumers ...

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AI

Administrator in Computer & Network Security

04/22/20

5 out of 5

3rd year using

What do you like best? The Overview dashboard shows what we need to know - mentions growing, sentiment going down, from which country, etc. It's a good starting point. It supports Japanese language. What do you dislike? UI design is dated. But the Beta is looking good and loading faster. What problems are you solving with the product? What benefits have you realized? We are from Tech Support, we use this tool to identify product issues that are not reported to the ...

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NM

Naya M

04/11/20

5 out of 5

Trustworthy monitoring solution with great capabilities

What do you like best? Mentionlytics brings much more results than other social media monitoring tools I have tested, it’s very easy to use and Customer support is awesome. What do you dislike? Only that the mobile app doesn’t provide the same capabilities as the desktop application. E.g. I couldn’t add a new keyword from my mobile app, I had to open it in a browser. What problems are you solving with the product? What benefits have you realized? I love that I get notified ...

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CJ

Carlos J

04/08/20

5 out of 5

This is a great tool! we great lot of insights for our marketing campaigns.

What do you like best? Its very easy to work with, it has all networks I need to check it up. What do you dislike? you change your mail and it does not change it, it needs some support to get it done. Recommendations to others considering the product: Use all features!! What problems are you solving with the product? What benefits have you realized? Social listenig

MT

Michalis T

04/02/20

5 out of 5

Review Mentionlytics

What do you like best? It is a comprehensive and useful tool to monitor on a daily basis mentions on social media for our company What do you dislike? There is always room for improvement, not sth specific at this stage. What problems are you solving with the product? What benefits have you realized? I have a thorough and quick review of what s happening out there regarding our brands.

DA

Dimitris A

04/01/20

5 out of 5

Extremely efficient and reliable

What do you like best? Mentionlytics has all the features that make it a tool every agency should use. Very perceptive analytics and mentions that you can easily track, and have immediate access to, straight from the dashboard. The set up is quick and the interface really easy to use. What do you dislike? There is not much to dislike, actually. No complaints so far. Recommendations to others considering the product: Just give it a try. Totally worth the money, since you get ...

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