9.4
Spot Score
Monitor, respond, and improve your online reputation.
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Starts from $24/Month when Billed Yearly, also offers free forever plan
Mention is a powerful tool for tracking brand mentions online and monitoring social media conversations effectively. Users appreciate its simplicity in tracking brand mentions across various platforms and the ability to easily set up alerts. The tool's user interface is intuitive, making it straightforward to navigate and utilize, saving time and providing ...Read more
Provides easy setup and user-friendly interface for monitoring brand mentions across various platforms.
Quick and accurate tracking of brand mentions, helping in understanding customer feedback and boosting social interactions.
Saves time by offering valuable insights and monitoring social media engagement efficiently.
Automates alert notifications and tracks social chatter effectively.
Learning curve can be slow for new users, requiring a good understanding of the tool before optimal use.
Pricing might be a concern for some users, especially after the trial period ends or for additional functionalities.
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AI
Administrator in Computer Software
04/02/20
Great for small and medium sized businesses
What do you like best? I like how user-friendly the tool is, and it is pretty robust for the price. What do you dislike? I don't like the quality of the support - since they are based out of France I often have to wait until the next day to get a response. Also, the scheduling tools are not robust enough for us. We still have to use a separate tool for that. What problems are you solving with the product? What benefits have you realized? We are able to monitor what is said ...
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UI
User in Accounting
03/30/20
Very good tool
What do you like best? veloce, preciso, puntuale nel fornire risposte What do you dislike? alcune risposte non coerenti con la ricerca Recommendations to others considering the product: none What problems are you solving with the product? What benefits have you realized? Finding out more info, save time
AI
Administrator in Government Relations
03/06/20
it is straightforward, and easy to use
What do you like best? most useful the analytics and the filters What do you dislike? the sentiment analysis could be improved. i cannot track the website pages at the second level. starter doesn't track facebook feeds Recommendations to others considering the product: identify the topics that are more relevant for tracking the conversation that matters What problems are you solving with the product? What benefits have you realized? i can monitor the main topics ...
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AF
Arielle F
03/04/20
Excellent platform for constant monitoring of your company
What do you like best? Mention is very important because I am always aware of the current state of the product and the opinion of people. I am always ready to react to any negative or positive mention online. One thing that I really liked about Mention is that it is very easy to add keywords and phrases that you don't want to include in an alert. In addition, the software's user interface is clean and easy to read, it makes it easy to quickly scan and see all the latest mentions you have ...
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GM
Gabriel M
02/26/20
Simply love mention
What do you like best? With an intelligent feed, Mention scans multiple web channels, providing a comprehensive view of brand positioning and competitors. What do you dislike? All features are only available for plans with a customized price. What problems are you solving with the product? What benefits have you realized? As I work for an advertising agency, Mention provides an accurate view of events beyond the walls of our clients channels.
RF
Rick F
12/16/19
It gives me just what I'm looking for.
What do you like best? Emails come to me each day listing what others are saying about my company What do you dislike? The system works but I sometimes have problems finding what I need on their website. Recommendations to others considering the product: Use it. Find out what others are saying about you. Stay up-to-date on social media. Respond to social media posts like you are just sitting around waiting for them to say something. No effort on your part except click on the ...
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IB
Ivan B
12/10/19
Versatile and complete tool to know the mentions
What do you like best? For many years it is important to know what is said online before creating and publishing your content on social networks. In this case mention is one of the best tools not only to know the mentions of the brand, it also allows to know the mentions by each social networks What do you dislike? the reports that arrive to the email must arrive at the moment and with other metrics. Including a thematic reports would be great Recommendations to others ...
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AK
Aamir K
11/26/19
Mention: A helpful Tool to Track your Brand Mentions
What do you like best? Mention daily scans the web for tracking the mentions about our company. I have also made connections with several prospects who posted about our company on social media and actively engaging with them for sales. Some of the other best things about Mention are its ease of use, swift set-up and impeccable results. I find the sentiment analysis very exciting to use. What do you dislike? It would be great if they could add more options while the data is ...
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IC
Internal Consultant in Public Relations and Communications
11/20/19
Overall very useful for my line of work, can be tedious
What do you like best? Critical mention allows me to sort through vast amounts of social media posts and analyze the results efficiently and intuitively. What do you dislike? There can be lots of clutter in the data. What problems are you solving with the product? What benefits have you realized? Sentiments and conversations surrounding topics. We can see in real time how people are reacting to things
GI
George I
11/08/19
Extraordinary Mention ideal for marketing in social networks
What do you like best? It is ideal, which I have access to review the publications, and it is also easy to configure. It should be noted that it has good support and implementation function. It is a useful tool which allows me to obtain board customization. I think this function is beneficial which allows me to monitor the mentions online. What do you dislike? It becomes a bit slow, when I do some searches, I would like them to be accurate and get flawless results. Regarding the ...
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