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9.4

Spot Score

Mention - Reputation Management Software

Mention Reviews in April 2025: User Ratings, Pros & Cons

Monitor, respond, and improve your online reputation.

4.2

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Starts from $24/Month when Billed Yearly, also offers free forever plan

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Mention Reviews & Ratings

4.2

Very Good

Based on 2827 ratings & 137 reviews

Rating Distribution

Excellent

(100)

Very Good

(23)

Good

(3)

Poor

(0)

Terible

(11)

Expert's Review

Mention is a powerful tool for tracking brand mentions online and monitoring social media conversations effectively. Users appreciate its simplicity in tracking brand mentions across various platforms and the ability to easily set up alerts. The tool's user interface is intuitive, making it straightforward to navigate and utilize, saving time and providing ...Read more

Mention pros and cons

  • Provides easy setup and user-friendly interface for monitoring brand mentions across various platforms.

  • Quick and accurate tracking of brand mentions, helping in understanding customer feedback and boosting social interactions.

  • Saves time by offering valuable insights and monitoring social media engagement efficiently.

  • Automates alert notifications and tracks social chatter effectively.

  • Learning curve can be slow for new users, requiring a good understanding of the tool before optimal use.

  • Pricing might be a concern for some users, especially after the trial period ends or for additional functionalities.

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Showing 121-130 out of 137

10/17/17

5 out of 5

Determining the value of Mention and it's influence on small business

What do you like best? How you see the strength of your posts. This service is a great way to understand your audience and in marketing for sales. It is a great way to see the power of interest in the products and services your company provides. I also like all the features available, such as, being able to communicate with an influencer who may have a positive effect on my business. What do you dislike? A lower price for businesses just starting out would be a great additive. I've ...

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10/02/17

4.5 out of 5

The best media monitoring tool I've found

What do you like best? There seems to be an endless number of media/social media monitoring companies. After reading loads of professional and user reviews, I narrowed my search to Mention and Brand24. I used both platforms for a few weeks before making my decision. While Brand24 offers many of the same features and is less expensive, #2 below was a deal breaker for me. I now have an annual "Company" plan with Mention. Here are my pros for Mention: 1. Exhaustive monitoring (I haven't ...

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09/25/17

4 out of 5

A great & easy-to-use media monitoring tool for everyone - businesses and individuals!

What do you like best? Mention is quite a dynamic listening-tool: you can use it wisely to monitor a competitor, your own brand or business, or even (from a personal point of view to check whenever anyone mention you in any social media or blog. It has a super easy set-up and you can get started with fresh results in a few minutes. What do you dislike? The only 'con' was the limit in using the "Influencer Dashboard" from a personal plan; the only way to unlock this useful extra ...

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09/18/17

5 out of 5

Best press mention tracking tool I've ever used

What do you like best? Mention's crawlers pick up just about everything. What do you dislike? I have yet to find anything I don't like about the product. Recommendations to others considering the product It's affordable enough to evaluate as an add on to your other PR and marketing tools. In time you'll find Mention is more robust and thorough at finding pickups compared to your other tools. What business problems are you solving with the product? What benefits have you realized? ...

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09/18/17

4.5 out of 5

Great asset for social listening.

What do you like best? With Mention, they are consistently evolving and offering new listening tools to their clients. I am most excited about their new TV monitoring tools. What do you dislike? There is not much that I dislike from Mention. I do wish their location tracking was a bit more powerful. Ultimately, I would love to see some tracking with Snapchat and Instagram stories, but I am not sure the API is available yet. Recommendations to others considering the product If you ...

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09/15/17

5 out of 5

The Best Tool For Monitoring Online Chatter

What do you like best? Love this tool - I use it every day! The best part is that it finds online chatter that other tools like Google alerts, Meltwater and others miss. What do you dislike? There's not much I don't love! It's just such a great tool. Recommendations to others considering the product If there's not alot of buzz online about your brand, this might not be the best tool for you. But if there is, it's the perfect tool! What business problems are you solving with the ...

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08/14/17

5 out of 5

Great Corporate experience with Mention

What do you like best? It sends me timely notifications of all related mentions of our organisation, which allows my department to track easily our engagement progress online. You can modify number of notification you wish to receive per day, its also available via app, which allows me to stay on top of our media activities. What do you dislike? I believe if could also add language diversification and capture Arabic mentions for example as well. It could help number of Arabic speaking ...

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08/10/17

5 out of 5

AWESOME SOCIAL MEDIA TOOL!

What do you like best? Mention is a great service that sends me occasional emails that alert me when I have been mentioned by someone online. This allows me to respond to the person that mentioned my brand by thanking them for the tweet, post, status update, commenting on their blog, etc. It makes it LOOK like I follow them already, even if I really don't! Mention also allows me to respond if someone posts a complaint or an issue about my products online. What do you dislike? ...

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08/10/17

5 out of 5

An essential business tool!

What do you like best? it is easy to use. Set up in minutes. Mentions allow real-time updates of my Music artists and competitors. The wealth of data collated can be viewed from a dashboard for quick updates while by the click of a button the date can be unpacked to gain greater insights. Mentions is a great way of listening to customer feedback not just from our clients but their competitors. Ultimately Mentions has to lead to a better CRM and ROI. What do you dislike? that ...

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08/10/17

5 out of 5

A great tool for keeping track of brand mentions across social media

What do you like best? Mention always finds the weird random spots I get mentioned on the internet, and there are many. I write for several high-quality publications, and sometimes these posts are scraped and republished elsewhere. It's also good for finding when something I wrote gets mentioned as part of a roundup. And if someone doesn't tag me on social media, Mention finds my name on random profiles! What do you dislike? The difference between the free and paid plans is a big jump ...

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