9.4
Spot Score
Monitor, respond, and improve your online reputation.
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Starts from $24/Month when Billed Yearly, also offers free forever plan
Mention is a powerful tool for tracking brand mentions online and monitoring social media conversations effectively. Users appreciate its simplicity in tracking brand mentions across various platforms and the ability to easily set up alerts. The tool's user interface is intuitive, making it straightforward to navigate and utilize, saving time and providing ...Read more
Provides easy setup and user-friendly interface for monitoring brand mentions across various platforms.
Quick and accurate tracking of brand mentions, helping in understanding customer feedback and boosting social interactions.
Saves time by offering valuable insights and monitoring social media engagement efficiently.
Automates alert notifications and tracks social chatter effectively.
Learning curve can be slow for new users, requiring a good understanding of the tool before optimal use.
Pricing might be a concern for some users, especially after the trial period ends or for additional functionalities.
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11/14/17
For active social media users with unique names.
What do you like best? Mention can be helpful for companies and users that are active on social media, especially when that content will be shared or when engaging with media. What do you dislike? My frustration with Mention came from false positives. I received many alerts for mentions of my company name (just the first word, though they had nothing even close to do with my business. If your business name is generic, or in my case based on the name of a place, the constant false ...
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10/30/17
Valuable tool
What do you like best? It was quite easy to understand how it works and get it set up for first use. I managed to get all of our SoMe accounts connected and started using features within an hour or so. What do you dislike? The only thing that I found negative was the inability to get sentiment right in Swedish/Danish/Norwegian. The ability to listen was my first priority and I was hoping that the sentiment tool would be the most usefull. Recommendations to others considering the ...
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10/26/17
Real time keyword monitoring
What do you like best? The program is extremely easy to use and the customer support is phenomenal. Mention gives you the ability to quickly respond to all of the listings of your mentions on all the major social media sites with it's login integrations. What do you dislike? The customization for keywords is lackluster. Without having the option to exclude words from the search, it can sometimes bring up way more results than you are asking for, which could eat up your quota for ...
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10/26/17
I recommend Mention
What do you like best? I love receiving the notifications in my inbox when my search terms have been mentioned online, it saves me time, not having to worry about checking various platforms. I often find potential leads that I would not have known about, without mention notifications. A very useful tool for keeping in touch with how people are mentioning your business online. What do you dislike? I'd like access to paid features at a lower price, I don't have high volumes of ...
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10/26/17
Like a Google Alerts for social media
What do you like best? I subscribe to both Google Alerts and Mention alerts, and for me Mention alerts are usually more relevant and actionable because they allow me to quickly find tweets or posts with relevant keywords, and then reply, retweet or share right within the Mention interface or on Twitter. What do you dislike? I tend to use the desktop app and email alerts because I'm not a big fan of the iphone app functionality. What business problems are you solving with the ...
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10/26/17
Amazing product that helps to keep you competitive in the digital marketing age!
What do you like best? I love the easy to use interface and the constant upgrade of the product. Plus they help you set up accurate keyword monitoring. What do you dislike? Not much! I would love more integration with difference products, like Moz or even some form of marketing automation software. I'm being nit picky though, there really isn't anything I dislike about Mention. Recommendations to others considering the product If you are looking for a product that will help you ...
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10/26/17
Comprehensive and helpful!
What do you like best? I use a lot of different marketing tools for our agency and my favorite thing about Mention is that it seems to find mentions of our brand in places that my other tools miss. It helps me to keep track of who is talking about us, even if it's not @ or # on social media. What do you dislike? not a fan of the layout. I think that the layout should be overhauled to be more intuitive and small screen-friendly. Recommendations to others considering the product I ...
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10/26/17
A handy tool that helps with awareness
What do you like best? We use mention to maintain awareness of all the places that people are talking about our product. We find the daily notifications super helpful - there are all sorts of obscure corners of the internet where people talk about us, that we wouldn't otherwise be aware of. What do you dislike? Nothing in particular - we mostly interact with mention via the email digests that it sends out. Sometimes its results aren't super accurate, but mostly they are. What business ...
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10/26/17
Using Mention for Online Reputation
What do you like best? I use mention for the monitoring of people and brands, and is very good its capacity of answer in time and speed. It has excellent reports and is easily configurable What do you dislike? The only points to improve are minor issues such as the colors in the reports and some limitations of the mobile application Recommendations to others considering the product Mention is an excellent tool for monitoring social networks, with a great platform of visual reports, ...
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10/26/17
Mention Helps My Business Keep Track of Our Brand Online
What do you like best? The best part of Mention is being able to find mentions of our brand that we probably would have missed. This way we can contact the web owners and acquire a link if none are present. This helps us with our organic rankings and direct traffic. What do you dislike? I wish there were more options for filtering on the plan our company currently subscribes to. I'd love to be able to filter out mentions on sites we already know about. Recommendations to others ...
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