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Mention Me - Customer Advocacy Software

Mention Me Reviews in April 2025: User Ratings, Pros & Cons

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3.9

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Mention Me Reviews & Ratings

3.9

Very Good

Based on 15 ratings & 25 reviews

Rating Distribution

Excellent

(18)

Very Good

(4)

Good

(0)

Poor

(0)

Terible

(3)

Expert's Review

Mention Me stands out as a powerful referral platform that excels in customer acquisition and retention. Users praise the platform for its efficient features and user-friendly interface, allowing for easy campaign optimization and real-time tracking. The responsive account managers receive high praise for their proactive communication and support, ensuring a ...Read more

Mention Me pros and cons

  • Easy implementation, great onboarding, and quick support.

  • Intuitive platform design with user-friendly interface.

  • Responsive and proactive account management team.

  • Provides powerful solution for referral marketing.

  • Difficulty in accessing additional tech support.

  • Limited guidance for integration without a large in-house tech team.

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Showing 11-20 out of 25

P

Percy

02/22/21

1 out of 5

Dreadful spam machine!!

You don't get the promised discount and then everyone on your mailing list gets a message 'you can get a discount and so does your friend.' Absolutely ashamed and embarrassed that i signed up for the mention me discount. Trying very hard to get off their mailing list. It's a gigantic spam machine and only failing companies will use mention me.they'll go after each and every contact in your mailing list! vile lot.

P

Paul

12/08/20

1 out of 5

Completely failed

Completely failed . Couldn't match my name with email..... tried many times

HN

Harry Nix

07/15/20

1 out of 5

Running an advertising scam with…

Running an advertising scam with JustPark. Offer £10 each referral to new users but they don't pay and can't track referrals.

HA

Holly A

04/03/19

5 out of 5

Super service and great platform

What do you like best? The customer service management received is second to none, from integration to A/B testing they are always on hand and go over and above. The platform is really intuitive and easy to use for insights and sharing with the wider business. What do you dislike? Additional tech support would be useful in some cases - we do not have a large in-house tech team and some of the integration guides weren't too easy to follow Recommendations to others considering the ...

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AS

Anna Sara R

03/12/19

5 out of 5

Super company to deal with

What do you like best? The tool is great to make referrals easy for customers and for us to test different offers, copy, images etc. The team (and our brilliant CSM, Nick) is absolutely great in keeping in touch, sharing their learnings across different clients and tailoring new ideas, AB tests, etc. to suit our business. What do you dislike? You'll need a good partner with your ecom platform to set things up but on the Mention Me side things are very easy and straightforward. What ...

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ES

Executive Sponsor in Retail

11/26/18

5 out of 5

Great expertise and super easy-to-use platform

What do you like best? MentionMe is a brilliant partner for a successful Refer-a-friend program : the platform is super easy to use and their teams are always there to support you + coming with new ideas to test and optimise performance. What do you dislike? they could improve the way to access the creative on the platform - not straight forward Recommendations to others considering the product: quick to set up and they have a great expertise across lots of industries now ...

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BE

Benjamin E

11/16/18

3.5 out of 5

Excellent Product

What do you like best? Easy to use and set up. Great for interaction with customers and referels. Have a excellent Customer service back end. What do you dislike? Can cause issues when setting up codes and linking with Magento Recommendations to others considering the product: Easy to set up and great customer service What problems are you solving with the product? What benefits have you realized? Advertising and returning customers

CB

Catherine B

10/31/18

3.5 out of 5

Have not used yet but did demo

What do you like best? I liked the product. I like that they say they can increase customers by 30 percent. It seems like a very valuable marketing tool. What do you dislike? The price point. I am a small business and the price point is meh. What problems are you solving with the product? What benefits have you realized? I would solve my customer problem. I have customers, but could always use more.

AI

Administrator in Retail

08/22/18

5 out of 5

Very clear positioning, analytics, process, testing

What do you like best? How well geared it is for marketing teams with clear dashboards, tracking, A/B testing, tracking of orders etc. The entire set up. What do you dislike? I dont have things to say here, they are great What problems are you solving with the product? What benefits have you realized? We are tapping into a channel that was not at all addressed.

KC

Kayleigh C

07/18/18

4 out of 5

Easy to use and instant support

What do you like best? Dashboard of performance for over the last 30 days, so see how we're doing on a daily basis, along with the share and purchase rate What do you dislike? Can't view reports from mobile, but that's the only issue so far Recommendations to others considering the product: Good if you want to see exact numbers and where your customers are coming from What problems are you solving with the product? What benefits have you realized? We're tracking and ...

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