Mention Me

Super service and great platform

What do you like best? The customer service management received is second to none, from integration to A/B testing they are always on hand and go over and above. The platform is really intuitive and easy to use for insights and sharing with the wider business. What do you dislike? Additional tech support would be useful in some cases - we do not have a large in-house tech team and some of the integration guides weren't too easy to follow Recommendations to others considering the ...

Super company to deal with

What do you like best? The tool is great to make referrals easy for customers and for us to test different offers, copy, images etc. The team (and our brilliant CSM, Nick) is absolutely great in keeping in touch, sharing their learnings across different clients and tailoring new ideas, AB tests, etc. to suit our business. What do you dislike? You'll need a good partner with your ecom platform to set things up but on the Mention Me side things are very easy and straightforward. What ...

Great expertise and super easy-to-use platform

What do you like best? MentionMe is a brilliant partner for a successful Refer-a-friend program : the platform is super easy to use and their teams are always there to support you + coming with new ideas to test and optimise performance. What do you dislike? they could improve the way to access the creative on the platform - not straight forward Recommendations to others considering the product: quick to set up and they have a great expertise across lots of industries now ...

Very clear positioning, analytics, process, testing

What do you like best? How well geared it is for marketing teams with clear dashboards, tracking, A/B testing, tracking of orders etc. The entire set up. What do you dislike? I dont have things to say here, they are great What problems are you solving with the product? What benefits have you realized? We are tapping into a channel that was not at all addressed.

Powerful tool & great people

What do you like best? MentionMe provides a powerful solution for referral marketing which is simple to integrate and easy for marketing teams to access and manipulate. We've been really impressed with the speed & proactiveness of our account manager(s) too. What do you dislike? N/A What problems are you solving with the product? What benefits have you realized? We've achieved as much as a 15% share of new customer acquisition through MentionMe after only 5 months using the platform.

Easy integration, great support!

What do you like best? The easiness to integrate, great onboarding, quick support. What do you dislike? Designs are sometimes a bit tricky to change Recommendations to others considering the product: Seamless implementation, easy to expand to other markets and languages, quick support. What problems are you solving with the product? What benefits have you realized? We wanted to grow our referral program and Mention Me was a perfect fit for us.

No-brainer quick-win

What do you like best? The ease of implementation, the company, the culture. What do you dislike? Struggling to think of anything, have yet to be let down. What problems are you solving with the product? What benefits have you realized? Referrals, new revenue channel, increasing customer acquisition rates

Great platform - would recommend.

What do you like best? -Makes it easy for our members to refer. -Great tracking and analytics which are easily accessed. -The customer interface is highly customisable campaign by campaign. -Excellent account management What do you dislike? There are gaming controls in place but the nature of referring makes it difficult to know what proportion of referrals are true, versus those that would have otherwise joined but googled us to find a referral bonus. That said, MentionMe ...

Easy to use and instant support

What do you like best? Dashboard of performance for over the last 30 days, so see how we're doing on a daily basis, along with the share and purchase rate What do you dislike? Can't view reports from mobile, but that's the only issue so far Recommendations to others considering the product: Good if you want to see exact numbers and where your customers are coming from What problems are you solving with the product? What benefits have you realized? We're tracking and ...

Great platform dedicated to referral

What do you like best? The reporting and tracking is fantastic, with tools to help manage referral simply. What do you dislike? People try and take advantage of our referral offer but they help us manage this. What problems are you solving with the product? What benefits have you realized? We wanted a way to track and encourage referral. The use of names makes this very easy.