MemberSuite

It has been wonderful to work with the MemberSuite staff.

What do you like best? The ability to do multiple things. Less limitations What do you dislike? Complex format to create items within the system...especially Events What problems are you solving with the product? What benefits have you realized? More flexibility

Been a long time to get where we are today

What do you like best? The possibilities it has, the diy reports What do you dislike? Implementation and training was a serious struggle for us. I took over 6 months for us to be even comfortable with the ability for MS to record transactions correctly. Recommendations to others considering the product: Make sure you have competent staff to work through the financial and implementation of the product What problems are you solving with the product? What benefits have you ...

MemberSuite in a nutshell

What do you like best? I like that the system is completely customizable, so whatever your business needs, they can alter the set up to make it happen. What do you dislike? The system being completely customizable is a double-edge sword because there are so many options, it is easy to get confused and difficult to remember all the steps to set something up. Recommendations to others considering the product: I would just make sure you do your research. They have a lot of ...

MemberSuite

What do you like best? Easy to process data reports, invoicing is so easy, account changes are simple and I love that we can customize our screens and reports on the dashboard. What do you dislike? A lot of touch points to keep the data up to date, i.e., even though we select member roles, we still have to update the number of members to bill for. This seems redundant and adds more work Recommendations to others considering the product: This software will assist you in ...

Good product with great team

What do you like best? The leadership and direction starting with Natalie and Mike. We feel that the investments in development and infrastructure will help in the long run. What do you dislike? Still fixing previous bugs and missing better events and grassroots modules What problems are you solving with the product? What benefits have you realized? Much better portal than previous AMS

Informative

What do you like best? MemberSuite provides very granular reporting capabilities. What do you dislike? Still under development...few bugs that affect usage. Recommendations to others considering the product: Ask questions if you don't understand or cannot figure out how to do something. What problems are you solving with the product? What benefits have you realized? Advanced reporting capabilities, fundraising tracking, combine event & general CRM data.

MemberSuite AMS Review

What do you like best? The versatility and robustness of this AMS is a huge benefit. Many different types of modules reside in a central repository for you to access allowing you limit the number of tools needed for your business (and pull in fields from across different areas into the same search/report). What do you dislike? Due to the system's robustness and customizability, it is time consuming to learn how to use to sytem admins (especially for those with little previous AMS/CRM ...

Just starting off

What do you like best? As a new customer to MemberSuite, their support and services have been great in helping our team get on board and transfer from our homebuilt solution to a more modern solution. What do you dislike? Right now - nothing - we have not as of yet fully adopted he software and would like to explore it more What problems are you solving with the product? What benefits have you realized? Understanding our conversion

MemberSuite Provides Very Customizable Product, Right out of the Box

What do you like best? I really like the ability to build reports around membership. In our last AMS system, there was literally only one member report export we were allowed to use based on how valuable the data contained therein was. I can use MemberSuite to build custom reports, deliver those to members or volunteer leaders on an automatic basis and with the output columns that I choose. Truly helpful stuff. Wish I could even think of a world without it. What do you dislike? ...

A Good All-In-One Resource for Associations

What do you like best? Even though each association is different, MemberSuite is highly customizable--events, awards, certifications, member directory... they can cover it all. What do you dislike? Our company has been a client since 2011 and over the years we've had some challenges with Support but this has become much better recently. Our CSM has been a very valuable resource. What problems are you solving with the product? What benefits have you realized? Searching data is ...