Streamline your association management with ease and efficiency.
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MemberClicks offers custom pricing plan
MemberClicks has proven to be a valuable asset for organizations looking to streamline their operations. The software excels in consolidating various tasks into one platform, offering a range of features that simplify membership management, event registrations, and communication. Users appreciate the seamless experience and the ability to handle multiple ...Read more
Streamlines managing multiple associations, saving time and increasing efficiency.
Outstanding back-office support and customer service, with prompt assistance and helpful resources.
Comprehensive solution that replaces the need for multiple tools, promoting cost-efficiency.
User-friendly interface for both staff and members, making it easy to navigate and replicate tasks.
Updates may not always align with users' needs, requiring adjustments and support from the customer service team.
Some features might be restricted or require permissions, leading to inconvenience for users.
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Showing 11-20 out of 33
AI
Administrator in Higher Education
03/16/17
Review of MemberClicks
What do you like best? I liked the very responsive customer service. They were always thorough. What do you dislike? Managing images was a little tricky/clunky. It would also have been helpful to have access to more areas of the website, not having to go through customer service to update something (although they were responsive). What problems are you solving with the product? What benefits have you realized? We needed a tool to keep our member data organized, a place to manage ...
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BB
Bonnie B
01/13/17
Extremely Powerful Features
What do you like best? There is literally nothing Memberclicks can't do. It is very robust and can be programmed to handle about anything you might want to do in terms of member management, payments and registration. Forms are thorough and have many options. You can upload and merge with the option to select what is overwritten by the upload. That is an excellent feature! What do you dislike? You have to learn how the site thinks. Support is extra after the first setup. The way to ...
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AI
Administrator in Non-Profit Organization Management
10/20/16
Great Service
What do you like best? They are great at getting back to me when I have a question about how to use their software. Their responses are easy to follow. I definitely recommend memberclicks. What do you dislike? The only thing I would like to change is the ability to resend membership renewal invoices out after they have been sent so that when members can't locate their invoice I can send them a new one with the link to pay attached. What problems are you solving with the product? ...
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AI
Administrator in Public Policy
09/20/16
MemberClicks Review
What do you like best? I like how you are able to run a membership report with a conference registration report at the same time. I also really like how you have unlimited attributes to search by and can easily add additonal attributes at any time. What do you dislike? The system can be very slow and is not very intuitive. Additonally, unexplainable issues will arise such as conference registrations not being captured, invoices not appearing in the invoices tab, and members being able ...
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AL
Amy L
07/27/16
Customer Service is everything
What do you like best? We were able to upgrade our memberclicks website and database in 30 days and get a new website as well. The customer service support we have received both during the transition and after has been outstanding. There's no perfect system out there for every organization, and its not without its quirks, but I've been very happy with the product and how easy it has been to transition over. What do you dislike? A few minor things to be honest, nothing major. What ...
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SA
Sarah Ann E
06/30/16
Incredible Customer Service from MemberClicks
What do you like best? Anytime I send in a support ticket, I am answered promptly and always given thorough instructions on how to resolve my issues or suggestions on how to execute new ideas that I have for our site. What do you dislike? I am not the most technologically savvy person and often times I find myself searching for things on MemberClicks, however, most of the time i reach out to their support team and my issues are solved promptly. What problems are you solving with ...
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MG
Megan G
03/15/16
Great customer service with a bright future for functionality!
What do you like best? The customer service is second to none! With phone and email options I get answers when I need them. The turn around time for answers is pretty quick as well. Second favorite feature is the clean interface. Once you know where to find things, it is easy to navigate (and not bad to look at). What do you dislike? For our association, there are some missing features in functionality. Whenever we run into an issue it is easy to put in a request to the IT department ...
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SG
Sarah G
02/23/16
Top-Quality Product & Customer Service
What do you like best? With regards to the product, it is user-friendly for both staff and our members. The MemberClicks team also stands out in terms of customer service - support tickets are always answered in a timely manner with helpful information, links, and/or videos. What do you dislike? The lack of archiving features for our monthly electronic newsletters. Recommendations to others considering the product: Please consider the overall goal of your website - for us, the ...
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DR
David R
01/27/16
Membership software
What do you like best? Data conversion process was clean and accurate. No surprises. There are several options for site layout and look. What do you dislike? Membership payment process is not very flexible. The built-in process has to be followed to get the full benefit of the software. Our process was re-designed to fit the software. Also Memberclicks uses terms differently than we do, and that caused some confusion. Recommendations to others considering the product: Make ...
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BE
Bethany E
01/27/16
The best for managing a growing association!
What do you like best? I love that the MemberClicks team is always friendly and available to help with our questions. We are a growing association and they always have the answers to our questions! What do you dislike? I don't always like that everything is black and white so to speak. The program doesn't really allow for flexibility with our membership records in terms of accounting for multiple memberships under one record. What problems are you solving with the product? What ...
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