Meltwater

Love it so far.

What do you like best? The training and support are very useful and helpful. What do you dislike? I get mildly frustrated that there is always something else that my account reps are trying to sell me. Let me try the product before up-selling. What problems are you solving with the product? What benefits have you realized? This program has replaced a much more expensive and less supportive version of Media/PR software while adding the Engage capability.

Meltwater is awesome, but with some issues

What do you like best? Once your Boolean is setup correctly, the results returned are very useful What do you dislike? If your Boolean is not setup correctly, the results returned can be very unhelpful Recommendations to others considering the product: Before diving into an expensive platform, first figure our what your needs are and what you are trying to capture. What problems are you solving with the product? What benefits have you realized? Market ...