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Melio

Melio Reviews in April 2025: User Ratings, Pros & Cons

Streamline AP processes and save time and money.

4.4

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Starts from $18.50/user/month when monthly, also offers free forever plan

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Melio Reviews & Ratings

4.4

Very Good

Based on 286 ratings & 781 reviews

Rating Distribution

Excellent

(739)

Very Good

(12)

Good

(4)

Poor

(4)

Terible

(22)

Expert's Review

Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more

Melio pros and cons

  • Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.

  • Seamlessly integrates with QuickBooks Desktop and Online, saving time and reducing errors.

  • User-friendly interface that's intuitive and easy to navigate.

  • Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.

  • No direct phone support available for immediate human interaction; all help starts with chat.

  • AI-driven chat automation is not robust enough to resolve issues without agent involvement.

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Showing 81-90 out of 781

AC

Amanda Cram

10/25/23

5 out of 5

The agents make the difference

I worked with an agent named Chase. He was super helpful - no run around, just answers and solutions. Was pleasant to chat with. Even cared about grammar in his response. Small touches like this make it easy to work with Chat support instead of a phone call.

SD

Samantha Davenport

10/25/23

5 out of 5

Quick and Easy!!

Quick and Easy!! Mika was SOO helpful and was quick to fix the problem! I always dread having to contact customer service with any company, but now I know that Melio makes it very painless!!

LM

Lisa McCarty

10/25/23

5 out of 5

Elijia was very pleasant and friendly

Elijia was very pleasant and friendly. Resolved my issue ASAP. Thanks

K

Kathy

10/23/23

5 out of 5

Chase was contact and he provided more…

Chase was contact and he provided more information helpful information than anyone I chatted with. And he listen while went on and on about not getting answers from the tech department. He was very nice and pretty patient as I explained my many issues.

TS

Trish Stockert

10/23/23

5 out of 5

They Understood My Question

Yiromys made my experience quick and easy. Thank you Melio!

VC

Valued Customer

10/23/23

5 out of 5

Mollie was very helpful and handled my…

Mollie was very helpful and handled my problem while we were messaging!

SD

Suzanne Djusberg

10/19/23

5 out of 5

My customer support person Elijia was…

My customer support person Elijia was great. She was quick to help me with my issue and gave me great direction. Very happy with Melio

GT

Gregory Tigan

10/18/23

5 out of 5

mis-directed payments issue

The analyst who helped me with a mis-directed payments issue was very patient, knowledgeable, responsive, and thorough.

F

Frank

10/17/23

5 out of 5

Bradley

Bradley was able to help me assessing the issue and providing a solution.

MA

Mark and Twyla

10/17/23

5 out of 5

Jess was very nice and helpful

Jess was very nice and helpful! I appreciate her helping me with my account questions. Thanks Jess!