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Melio

Melio Reviews in April 2025: User Ratings, Pros & Cons

Streamline AP processes and save time and money.

4.4

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Starts from $18.50/user/month when monthly, also offers free forever plan

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Melio Reviews & Ratings

4.4

Very Good

Based on 286 ratings & 781 reviews

Rating Distribution

Excellent

(739)

Very Good

(12)

Good

(4)

Poor

(4)

Terible

(22)

Expert's Review

Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more

Melio pros and cons

  • Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.

  • Seamlessly integrates with QuickBooks Desktop and Online, saving time and reducing errors.

  • User-friendly interface that's intuitive and easy to navigate.

  • Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.

  • No direct phone support available for immediate human interaction; all help starts with chat.

  • AI-driven chat automation is not robust enough to resolve issues without agent involvement.

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Showing 61-70 out of 781

A

Amber

11/20/23

5 out of 5

Exceptional communication and customer service

Sara was very helpful, friendly, and answered all my questions timely!

LJ

Larry Jimenez

11/19/23

5 out of 5

Good experience.

Vannie was quite helpful in addressing the issue I've been trying to sort out for days. Hopefully it gets sorted eventually after the wait time.

AK

Alison Kruger

11/19/23

5 out of 5

Helpful and corrective troubleshooting

Elijia provided concise and immediate help to remedy a few payment issues I encountered on the platform.

BB

Big Bones Johnson, Tax Collector and Bone Surgeon

11/19/23

5 out of 5

Snappy Service

Melio's representatives are always so helpful, attentive, and personable. I have never had an issue that couldn't be immediately resolved. Thanks, Melio!

NM

Naseem Matteson

11/19/23

5 out of 5

Amazing customer support

Amazing customer support, amazing product and people! Keep up the great work!

JF

J Francis Reilly

11/14/23

5 out of 5

Beats Bill.com hands down!

Date of experience: November 15, 2023

ME

Melissa Ebrahimnejad

11/12/23

5 out of 5

Mika was a great help today

Mika was a great help today. It was very easy to communicate with her. She answered all of my questions and concerns.

R

RSJ

11/12/23

5 out of 5

Needed to stop a payment and was able…

Needed to stop a payment and was able to do so quickly and easily! Thanks Melio!

VW

Vanessa W

11/07/23

5 out of 5

The personal treatment and attention…

The personal treatment and attention from the agent I worked with (Mollie) was incredible! She kept in touch days after and walked me through some issues I had (an error I made with not setting myself up as an Accountant account). Really appreciate it.

J

Jon

11/06/23

5 out of 5

Chase helped me with my problem

Chase helped me with my problem, and explained why I was having the problem. This helped me to not only fix the problem but gave me the information I needed to explain to the customer were and why the problem happened 5 star service from Chase.