spotsaas-logo
Get Listed
Melio

Melio Reviews in April 2025: User Ratings, Pros & Cons

Streamline AP processes and save time and money.

4.4

Add to compare

Starts from $18.50/user/month when monthly, also offers free forever plan

Request a Quote

Melio Reviews & Ratings

4.4

Very Good

Based on 286 ratings & 781 reviews

Rating Distribution

Excellent

(739)

Very Good

(12)

Good

(4)

Poor

(4)

Terible

(22)

Expert's Review

Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more

Melio pros and cons

  • Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.

  • Seamlessly integrates with QuickBooks Desktop and Online, saving time and reducing errors.

  • User-friendly interface that's intuitive and easy to navigate.

  • Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.

  • No direct phone support available for immediate human interaction; all help starts with chat.

  • AI-driven chat automation is not robust enough to resolve issues without agent involvement.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 51-60 out of 781

K

Katie

11/29/23

5 out of 5

Mollie helped me resolved a failed…

Mollie helped me resolved a failed payment issue right away. Instructions were clear and my experience felt secure. Thanks for fixing my problem so quickly!

CR

Cheryl Ripperton Rettie

11/29/23

5 out of 5

Melio has really helped our…

Melio has really helped our organization streamline payments, and their customer service is helpful. If I can't find the answer with a 'help' article, I can get on chat and talk to a real person. Vannie just assisted me with a payment issue and was great, and all the other times we've needed some help, they are quick to respond.

P

PD

11/28/23

5 out of 5

It was prompt and hopefully in 24 hours…

It was prompt and hopefully in 24 hours issue would be resolved

K

Kristine

11/26/23

5 out of 5

Chat was fast and convenient

Elijia was able to answer my question very quickly!

HS

Harmony Shelton

11/26/23

5 out of 5

We were having issues with "failed" payments

We were having issues with "failed" payments. I contacted support through chat and they helped nail down the issue. You are not able to use a savings account for ACH transfers to your vendor. I didn't know this. I updated my vendor info to a checking account and the rep resent the payment out for me. It was easy with their chat service! We love Melio so far.

JR

Janette Rogers

11/21/23

5 out of 5

refund

awesome worker

CT

Cora Terry

11/21/23

5 out of 5

Chase was super helpful and processed…

Chase was super helpful and processed my request very quickly!

GD

Gabrielle Dumas

11/21/23

5 out of 5

clear and concise with directions and…

clear and concise with directions and explained clearly what happend

S

Sommer

11/21/23

5 out of 5

Their chat support team is truly the…

Their chat support team is truly the best! Always helpful and able to provide answers!

AH

Amanda Hurtado

11/20/23

5 out of 5

Great customer service support.

Date of experience: November 21, 2023