Streamline AP processes and save time and money.
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Starts from $18.50/user/month when monthly, also offers free forever plan
Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more
Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.
Seamlessly integrates with QuickBooks Desktop and Online, saving time and reducing errors.
User-friendly interface that's intuitive and easy to navigate.
Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.
No direct phone support available for immediate human interaction; all help starts with chat.
AI-driven chat automation is not robust enough to resolve issues without agent involvement.
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Showing 41-50 out of 781
PA
Paul at CAE
12/10/23
Melio customer support has been exceptional
We've been Melio customers for over a year and their customer service has always been exceptional. Each issue I've contacted them about has been resolved to my satisfaction. Speed of service has been good. Sometimes they are backed up and service isn't immediate but even when that is the case they communicate well and I believe they get to our requests as quickly as they are able to. They have engaged auto responses in chat which is okay but not very robust. I suspect this will get ...
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J
Jim
12/07/23
Melio chat rep for QuickBooks bill pay
Melio is QuickBooks desktop's (QBDT) third party bill pay processing company. Our landlord contacted me that our rent payment had not been received when I showed it was paid on November 28 through QBDT as ACH and our online bank register showed the deduction on November 28, as well. Vannie was the representative for Melio that I chatted with online. I typically abhor online chats for scenarios such as this, but after verifying me by emailing a confirmation code, she was able to answer my ...
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JS
Jill Shenkel Henwood
12/07/23
My issue was quickly resolved by…
My issue was quickly resolved by Elijia. Easy and quick
OD
Otie Dunn
12/07/23
At first I got frustrated with that I…
At first I got frustrated with that I had to chat online to get help once I calmed down and started the chat they helped very quickly. Faster then by phone the way i wanted.
CN
Chuck Naffier
12/05/23
Professional and Helpful
I used the chat function to communicate information about a payment gone wrong. In only a few minutes we had the situation resolved, the time-line set for remediation, and communication sent/received via email. Excellent service that I would always recommend!
BD
Betzaida Díaz
12/05/23
EXCELLENT SERVICE
Date of experience: December 06, 2023
C
Customer
12/05/23
I got an amazing representative this…
I got an amazing representative this time who was competant and curious and eager to solve my puzzle problem. Finding payments that have gone astray is no easy task and easy to pass off to someone else which did happen. When I reached back out through chat rather than email, I was pleasantly surprised with the agent I got! It's hit or miss as with all humans, but I can tell this person was good at their job and loved it!! Such a pleasure to work with!!
MK
Marie K
12/04/23
We had REALLY wonderful service support…
We had REALLY wonderful service support from our agent, Katrina. Prompt, friendly and thorough communication and she was able to fully help us address both of our issues! Thank Melio Team!
JE
Jill Easton
11/30/23
Nechial answered every one of my 5…
Nechial answered every one of my 5 random questions today and was extremely helpful in resolving my issue.
PH
Pat Hendricks
11/30/23
Solved my payment issue.
I had a problem with some payments that I sent that didn't get to the vendor, Deirdre was able to find the issue very quickly and resolved it just as fast. She was very helpful and made the experience go smoothly.
