Melio Reviews in March 2025: User Ratings, Pros & Cons

Great chat support

Great chat support. The service is Free and syncs with QBO.

The customer service reps who man your…

The customer service reps who man your chat function have been super helpful when we have reached out to them. Their responses are thorough and efficient. Today's experience with Bri was 5-star!

Melio Support

Yiromys was a huge help and very informative when getting help disconnecting with them to switch to QBO Bill Pay.

Mollie was very helpful

So far, when I've used chat to get help from Melio, the reps have been very helpful. Mollie answered all my questions and even double checked the history of payments to a vendor to confirm the answer to my question. In the last month, Melio has been responding quicker to my chat supports....for a few months in 2023, it took a while to get a hold of someone. I am happy that the responses are quicker now. I like getting help via chat, because I get a record of our chat, plus I can multitask ...

Amazing service

Valentina solved an issue we've been having for six months that our bank and quickbooks couldn't do. Highly recommend

Fast & Complete

Fast, concise help. There was no lag in the chat response so my issue was resolved very quickly. I think it was the fastest chat support I have ever received. Thank you!

Thank you for your efficiency

Thank you, Mika, for answering my question quickly and resolving my inquiry via the chat feature. Greatly appreciated.

Would Reccomend

I have been using Melio for over a year and very happy with the service. The few times I have needed to refund a payment or make a change, they have been very helpful to assist. Simple to add a bill and make a payment. The bill links right to my QB account.

Great customer service and easy to use

Great customer service and easy to use! Would recommend

Deirdre answered my question and I…

Deirdre answered my question and I understood the response easily. I can avoid the service charge without using the quick payment option.