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Melio

Melio Reviews in May 2025: User Ratings, Pros & Cons

Streamline AP processes and save time and money.

4.4

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Starts from $18.50/user/month when monthly, also offers free forever plan

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Melio Reviews & Ratings

4.4

Very Good

Based on 286 ratings & 781 reviews

Rating Distribution

Excellent

(739)

Very Good

(12)

Good

(4)

Poor

(4)

Terible

(22)

Expert's Review

Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more

Melio pros and cons

  • Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.

  • Seamlessly integrates with QuickBooks Desktop and Online, saving time and reducing errors.

  • User-friendly interface that's intuitive and easy to navigate.

  • Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.

  • No direct phone support available for immediate human interaction; all help starts with chat.

  • AI-driven chat automation is not robust enough to resolve issues without agent involvement.

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Showing 91-100 out of 781

MP

Meghan Papiano

10/17/23

5 out of 5

Vannie helped so quickly!

Vannie helped so quickly! So thankful, amazing service.

JB

Justin Beck

10/16/23

5 out of 5

Great and simple customer service

Great and simple customer service, an easy-to-use interface, all in all a pleasure to do business here!

J

JAY

10/11/23

5 out of 5

Sending payments is easy using the…

Sending payments is easy using the melio service!!

J

John

10/10/23

5 out of 5

Nicely done Bradley!

Bradley was very efficient and quickly helped resolve my concerns.

FF

Freya Future Arts

10/10/23

5 out of 5

Sara helped with my issue promptly and…

Sara helped with my issue promptly and seamlessly. I was grateful for the help!

BC

Bill Caso

10/03/23

5 out of 5

Melio representative was responsive

Melio representative was responsive, understood our problem and worked to resolve it in a matter of minutes! Thank you for your support!

JL

John Langlais

10/02/23

5 out of 5

Sara responded to my request quickly

Sara responded to my request quickly. She located the problem and submitted it to the proper people for reprocessing. The experience was efficient and thorough.

KN

Ken Neet

09/28/23

5 out of 5

I had a question about a payment

I had a question about a payment. Mollie was the chat rep and gave me an answer to my question. Although the ACH payment I called about was delayed by a day, she was very helpful.

LP

Luis Perez

09/27/23

5 out of 5

very good service and safe and very…

very good service and safe and very efficient and very reliable

IL

ISFAC, LLC Angela Booker

09/27/23

5 out of 5

My problem was answered quickly.

Date of experience: September 28, 2023