MedTrainer Reviews in April 2025: User Ratings, Pros & Cons

"Excellent customer service and support; MedTrainer is a one-stop-shop for our clinic needs"

What do you like best about MedTrainer? The customer service and support from our representative What do you dislike about MedTrainer? Some issues with training videos when launched through Internet Explorer What problems is MedTrainer solving and how is that benefiting you? Mandatory courses, incident reporting and patient grievances tracking and reporting, storing and cataloging policies and protocols, tracking employee flu shots and fit testing

"One stop for training and compliance"

What do you like best about MedTrainer? Med Trainer is easy to navigate, create and track training / compliance progress. The customer success manager that we are connected with is always responsive, informative and a problem solver at times. What do you dislike about MedTrainer? The system does not integrate with other systems such as UltiPro. Recommendations to others considering MedTrainer: Know what you what to accomplish when using the program and ask questions because, the system is ...

"Compliance Training Review"

What do you like best about MedTrainer? What I like best is that that we can create training bundles for our annual compliance training. So instead of having to assign ever individual training we can create that bundle then just assign the bundle to the staff to complete. I like the option to do a group learning for some who just want to do their training together and complete as a learning group. I also like that our office managers can go in and individually assign training to their staff ...

"HIghly recommend, user friendly, MT staff easily accessible when I need assistance."

What do you like best about MedTrainer? We can create our own templates, add what we'd like to keep track of (external transcripts), our McKesson stock is tracked here which also provides MSD on hand and accessible to all staff. Anytime I have a question or need help, my representative promptly responds and helps me over the phone or gets back to me quickly. What do you dislike about MedTrainer? We can't sort or search incident reports by name (patient, customer, staff who completed form). ...

"Easy to use, and very effective in the workplace."

What do you like best about MedTrainer? The informational video's and the employee tracking. I also like the wide range of information provided in the videos. It is very helpful to new and current staff. What do you dislike about MedTrainer? Sometimes you are not able to stop a video and come back to it to watch. You have to start completely over, usually this is not a huge deal but it makes a difference when watching a longer video Recommendations to others considering MedTrainer: Call the ...

"Excellent Product for Consistency!"

What do you like best about MedTrainer? MedTrainer makes it very easy to keep track of everything all in one place. Instead of having multiple managers keeping inconsistent records, this makes it very easy to have everything we need. We also use the contract management peice which makes it very easy to know which contracts are coming due for renewal and don't auto renew due to being overlooked. We've also recently added the modules for creating our own training courses and for onboarding. ...

"Excellent"

What do you like best about MedTrainer? Medtrainer has everything we need! I am able to keep track of all employees easily. Our company works closely with Mel Siebert who is our Medtrainer guru and so pleasant. What do you dislike about MedTrainer? There is nothing to dislike! Medtrainer is amazing Recommendations to others considering MedTrainer: Best resource for companies going paperless What problems is MedTrainer solving and how is that benefiting you? going paperless to track ...

"Effective- not perfect"

What do you like best about MedTrainer? Transparency of all of the education parts What do you dislike about MedTrainer? Limited courses, difficulty adding Info in Quick Cred Recommendations to others considering MedTrainer: Ability to link locations, and different users for credentialed MDS What problems is MedTrainer solving and how is that benefiting you? Cont Education, Credentialing.

"MedTrainer is a great Learning management platform."

What do you like best about MedTrainer? Very user friendly and modifiable to each departments needs. Makes tracking education and incidents easy. What do you dislike about MedTrainer? Took some work to get things set up. Mel our customer success manager was a great help What problems is MedTrainer solving and how is that benefiting you? We had almost no consistent annual training before MedTrainer. Now we do and we have a great way to communicate policy changes.

"MedTrainer Compliance"

What do you like best about MedTrainer? MedTrainer has a large number of trainings available to help keep us in compliance. However-the thing that makes MedTrainer stand out above other companies is their customer service. Specifically, my account rep, Mel, is quick to answer any emails or questions. If I ever need help with anything he jumps right in. In my opinion, customer service and the ability to feel that your needs are met are huge. This is one thing that makes MedTrainer stand out ...