MedTrainer Reviews in December 2024: User Ratings, Pros & Cons

"So Patient"

What do you like best about MedTrainer? Our Rep is the kindest most patient rep I have worked with in a very long time. He listens to all my silly questions and reviews the functions with such patience. I really appreciate his commitment to help. What do you dislike about MedTrainer? It seem like the features that make med trainer a good fit are not ones that come without subscription, and as a basic employee I am not able to authorize additional features be purchased. What problems is ...

"Outreach and Communications Director"

What do you like best about MedTrainer? I like that it is easy to assign to any staff member, but mostly I really like the staff. Mel is probably the very best trainer I have had the pleasure to work with in 15 years of Health Care application experience. Medtrainer staff doesn't set things up and drop you, they hold your hand through the entire process. What do you dislike about MedTrainer? There is not a lot to dislike. You can add your own training videos, add your own staff, create ...

"Excellent customer service and support; MedTrainer is a one-stop-shop for our clinic needs"

What do you like best about MedTrainer? The customer service and support from our representative What do you dislike about MedTrainer? Some issues with training videos when launched through Internet Explorer What problems is MedTrainer solving and how is that benefiting you? Mandatory courses, incident reporting and patient grievances tracking and reporting, storing and cataloging policies and protocols, tracking employee flu shots and fit testing

"One stop for training and compliance"

What do you like best about MedTrainer? Med Trainer is easy to navigate, create and track training / compliance progress. The customer success manager that we are connected with is always responsive, informative and a problem solver at times. What do you dislike about MedTrainer? The system does not integrate with other systems such as UltiPro. Recommendations to others considering MedTrainer: Know what you what to accomplish when using the program and ask questions because, the system is ...

"Easy to use, and very effective in the workplace."

What do you like best about MedTrainer? The informational video's and the employee tracking. I also like the wide range of information provided in the videos. It is very helpful to new and current staff. What do you dislike about MedTrainer? Sometimes you are not able to stop a video and come back to it to watch. You have to start completely over, usually this is not a huge deal but it makes a difference when watching a longer video Recommendations to others considering MedTrainer: Call the ...

"Excellent"

What do you like best about MedTrainer? Medtrainer has everything we need! I am able to keep track of all employees easily. Our company works closely with Mel Siebert who is our Medtrainer guru and so pleasant. What do you dislike about MedTrainer? There is nothing to dislike! Medtrainer is amazing Recommendations to others considering MedTrainer: Best resource for companies going paperless What problems is MedTrainer solving and how is that benefiting you? going paperless to track ...

"HIghly recommend, user friendly, MT staff easily accessible when I need assistance."

What do you like best about MedTrainer? We can create our own templates, add what we'd like to keep track of (external transcripts), our McKesson stock is tracked here which also provides MSD on hand and accessible to all staff. Anytime I have a question or need help, my representative promptly responds and helps me over the phone or gets back to me quickly. What do you dislike about MedTrainer? We can't sort or search incident reports by name (patient, customer, staff who completed form). ...

"Excellent Product for Consistency!"

What do you like best about MedTrainer? MedTrainer makes it very easy to keep track of everything all in one place. Instead of having multiple managers keeping inconsistent records, this makes it very easy to have everything we need. We also use the contract management peice which makes it very easy to know which contracts are coming due for renewal and don't auto renew due to being overlooked. We've also recently added the modules for creating our own training courses and for onboarding. ...

"Wide range of functions, good customer service"

What do you like best about MedTrainer? The wide variety of functions in the system, good customer service. What do you dislike about MedTrainer? We are relatively new to MedTrainer, but so far the only thing I've found that I wished looked a little different is the Course Catalog for e-learning modules. They aren't easily sorted and it can be difficult to find content that meets your needs. Also, I wish there was a better way to see the content before assigning a new course to staff. What ...

"MedTrainer: an A+ product"

What do you like best about MedTrainer? MedTrainer has made my job as an administrator so much easier! I MedTrainer for required education for staff as well as physicians. The reports available to track module compliance are outstanding and simple to run. I really like the fact that you can easily create your own custom education modules. Most recently, I have subscribed to the basic CPR education module and it has worked very well! Most importantly, MedTrainer's customer support is ...