MediaValet Reviews in April 2025: User Ratings, Pros & Cons

Very nice product, excellent customer service

What do you like best? Whenever I need help with something, their customer service is extremely responsive. They usually have answers in minutes. What do you dislike? There are tons of options for setting up permissions and access. That's good, but it might help if there were some wizards or more derails explanations to help you with those. Recommendations to others considering the product This is a great product at a great price. What business problems are you solving with the ...

Get to Know Your Digital Assets on MediaValet

What do you like best? MediaValet has a well-rounded framework for familiarizing users with digital assets, beginning with their onboarding process, during which users are encouraged to metatag their assets three different ways: categories, attributes, and keywords. Adding these tags allows users to easily search for assets as well as simplifies folder and file naming conventions. What do you dislike? MediaValet is intuitive and easy to use. Sometimes minor bugs occur, like saved changes ...

Everything you need; easy to use.

What do you like best? Creative Spaces allows our team to keep up with the multiple changes that are made by several people throughout the lifetime of the document without having to create more files. What do you dislike? The number of integration it has with other platforms like Asana. What business problems are you solving with the product? What benefits have you realized? Speeds the creative process. Lowers the number of copies made of an asset. Easier to find assets.

Incredible Digital Asset Management

What do you like best? Using MediaValet allows users to quickly identify and use a library of files that would otherwise be difficult to share. What do you dislike? Occasionally, assets take time to appear after uploading. Large uploads sometimes require submission via an FTP client. Very minor issues. Recommendations to others considering the product Have a strategy in-place with a clear plan of use. Having a DAM is culture-changing. It doesn't happen over night. What business ...

Easy to learn, easy to use

What do you like best? I love being able to visually see the library come together. We organize our photos by country, so to see each country category hold on to tons of different photos is great. I also love that when you click on a photo, you see so much information next to it, plus have the opportunity to add ratings. I like that the expanded view allows you to add tags. It's a great way for us to hold everything. What do you dislike? I wish that the tagging system was a little more ...

MediaValet delivers on a great experience, cool tech and an incredible 2-way, supportive partnership

What do you like best? The negotiation and onboarding process was done in a very cooperative manner, and they were very good at dealing with some very tight timelines for the initial setup! As well, we had an abnormal ask for a particular project that they were not expecting but worked with us to develop a solution for. Since then, they have worked with us and our security teams to ensure the experience not only uncompromisingly delivers their core functionality, but also meets our ...

Smart, clean, easy to use.

What do you like best? My favourite thing is that it's so easy to use, for example, uploading images is drag and drop and sharing images and galleries with colleagues and clients is dead-simple. Also, the amazing responsiveness from my customer service manager - when I have questions or unique issues, she is very responsive to solving/answering. What do you dislike? Sometimes the interface isn't as streamlined and in some cases feels like it isn't as direct as it could be. ...

Better than a shared drive

What do you like best? MediaValet has a very good search and overall interface for finding your assets, version control is a real bonus. What do you dislike? We are used to some fairly simple collaboration features like mentions that would be a great addition to the platform otherwise comments just get lost and forgotten about. Ability to visually crop / resize assets before downloading the rendition would help the more non technical users in the team otherwise they need to have Adobe ...

BEST THING EVER!

What do you like best? i can quickly view through our archive so that designs can be produced in a more efficient way What do you dislike? that my wacom doesnt work properly with media valet What business problems are you solving with the product? What benefits have you realized? saved me a lot of time and i can organize the company archive efficiently

Full featured product and hands-on onboarding

What do you like best? We evaluated multiple cloud-based SaaS DAM solutions and in the end they're all pretty comparable. However, MediaValet's willingness to work with our unique needs and specific, pressing timelines shone through. The journey to full onboarding isn't 100% complete (the rest is on us, but their patience, guidance and thoughtful contribution makes them feel more like a partner and less like a commodity vendor. Additionally, they've made some light configurations that ...