Maxwell Health Reviews in February 2025: User Ratings, Pros & Cons

"Manage your health care benefits with ease."

What do you like best about Maxwell Health? It creates a platform that allows you to manage your health care benefits with ease. What do you dislike about Maxwell Health? It would be nice is it provided easy access to contact information for the providers. Recommendations to others considering Maxwell Health: I would consider using Maxwell Health is you desire a platform that will integrate all of your health benefits with ease. What problems is Maxwell Health solving and how is that ...

"Use for benefit self-enrollment"

What do you like best about Maxwell Health? The ease of sending custom emails and the dashboard. What do you dislike about Maxwell Health? It can be tricky when trying to checkout an employee. What problems is Maxwell Health solving and how is that benefiting you? Employee self-enrollment in benefits.

"Growing with Maxwell"

What do you like best about Maxwell Health? I love how user-friendly Maxwell is for HR admins, brokers and employees. Adding, terming and changing employee info is a breeze for admins. Brokers have a lot of control when implementing a group for the first time and when setting up open enrollment. We don't have to wait for Maxwell to enter, add or edit information on our behalf. The guided screens for employees when they are shopping and submitting enrollment elections is appreciated. What do ...

"Maxwell tech is excellent but the people are way, way better"

What do you like best about Maxwell Health? Very easy to use with a massive amount of improvement since we started over 2 years ago. They are big enough to tackle the big stuff and small enough to truly care about their customers who are first and format the advisors who lever their platform to better serve clients. Veer Gidwany actually presented my renewal to me and always responds to anything I have ever sent. Like any software or system that you don't use everyday there are always going ...

"Very Best Experience"

What do you like best about Maxwell Health? Personal consult w/setup & on going sup What do you dislike about Maxwell Health? There is nothing that I do not like now. What problems is Maxwell Health solving and how is that benefiting you? Paperless HR process with on-boarding our employees. Benefits both employee and employer with on-line HR information they can access anytime, anywhere.

"Very intuitive user interface for employees, challenging for HR & Brokers"

What do you like best about Maxwell Health? -Product & service integration with mobile app. -Turnkey wellness / rewards program that offers low admin way to incentive healthy behavior within any employee base. -Customer service is extremely quick to respond. -Account Management team is always willing to step in and help brokers/clients navigate the system and resolve issues. What do you dislike about Maxwell Health? -Too much administrative responsibility on the broker to build renewals and ...

"More complicated than expected."

What do you like best about Maxwell Health? I like the portal and find that easy to navigate. I especially like the dashboard area with the pie charts/graphs showing employees' status. This is helpful to find those employees who haven't started, haven't logged in, or have completed their open enrollment. What do you dislike about Maxwell Health? I dislike the EDI feeds with our benefit vendors. I keep finding more issues that arise and problems in how things are being processed, as the year ...

"automated open enrollment and enables staff to have access to benefit information"

What do you like best about Maxwell Health? ease of use of the website; admin user friendly What do you dislike about Maxwell Health? some reporting could be better from an admin/user point of view-- What problems is Maxwell Health solving and how is that benefiting you? automated enrollment; employees have access to information

"Great support for any site issues or questions, slow site"

What do you like best about Maxwell Health? The help from Trista if we have any questions. What do you dislike about Maxwell Health? The site is slow to load, and the sign in process is a little cumbersome (having to click verify, and if it doesn't load quick enough it doesn't register that you did verify, and new computers you have to click the pictures.) What problems is Maxwell Health solving and how is that benefiting you? Easy to keep track of new hires and making sure they respond ...

"It's a great system"

What do you like best about Maxwell Health? I like the ease of use. It is very user-friendly. What do you dislike about Maxwell Health? I do not like that there is no next button when viewing employee profiles. You have to go back to active employees and then select the next person, opposed to their being a next button on the profile page to get to the next profile. I also wish the benefit summary was easily accessible through the admin view. What problems is Maxwell Health solving and how ...