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Mattermost - Business Instant Messaging Software

Mattermost Reviews in February 2025: User Ratings, Pros & Cons

Streamline team communication and collaboration.

3.5

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Starts from $3.25/User/Month, also offers free forever plan

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Mattermost Reviews & Ratings

3.5

Good

Based on 572 ratings & 34 reviews

Rating Distribution

Excellent

(31)

Very Good

(1)

Good

(0)

Poor

(1)

Terible

(1)

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Showing 1-10 out of 34

MM

Marshall M

01/09/24

5 out of 5

""EXCEPTIONAL MEDIUM OF COMMUNICATION""

What do you like best about Mattermost? I discovered that the platform was easy to navigate and simple to set up and operate. It provided a variety of helpful functions like channels, direct messaging, and file sharing, which allowed me to effectively work together with my team. Furthermore, the platform has a vibrant open-source community, customer support availability, consistent updates and assistance, as well as numerous integrations with external tools and services, making it ideal for ...

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PM

Pauline M

01/05/24

5 out of 5

"FANTASTIC COMMUNICATIONS SERVICES"

What do you like best about Mattermost? Firstly this is an open-source platform with a great ton of features that support and streamline communication services. It is also simple and easy to use and deploy. Mattermost has features that allow for fast and secure file sharing. What do you dislike about Mattermost? As a happy user, I find nothing that dislikes me about Mattermost to be honest. What problems is Mattermost solving and how is that benefiting you? Mattermost is my best ...

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SH

Salman h

08/25/23

5 out of 5

"Open Source collaboration for Team"

What do you like best about Mattermost? The best thing about Mattermost, My Title of the review itself says it all; it's an open-source tool. Apart from the group chat, personal chat, etc., The Raven bot of Mattermost, which reminds you to fill your standup, is the most like feature. What do you dislike about Mattermost? Sometimes it hangs even on mac, and I need to restart it. What problems is Mattermost solving and how is that benefiting you? Team collaboration.

JN

Jordan N

07/29/23

5 out of 5

"Productivity Boosting by Real-time Collaboration"

What do you like best about Mattermost? I like Mattermost channel that has increased clarity and focus on work that matters most. Mattermost connect is much effective since has decreased backlog tickets for customer support team. What do you dislike about Mattermost? In my two years experience, no dislike discovered or faulty experienced. What problems is Mattermost solving and how is that benefiting you? Mattermost has boosted productivity by increasing cooperation in our team,management ...

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JA

J Angel M

07/18/23

5 out of 5

"Everyday communication tool"

What do you like best about Mattermost? Multiplatform support, it works every here smoothly. Web, android, windows, MacOS or linux. The experience is solid for all the devices used. The security features are remarkable What do you dislike about Mattermost? No comments, the experience is very solid everywhere. The notifications are a bit intense, so you need to adjust the default adjustments. What problems is Mattermost solving and how is that benefiting you? Team communications over 3000 ...

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SH

Steven H

07/10/23

5 out of 5

"Streamlined Collaboration and Organised Workflow Management"

What do you like best about Mattermost? Centralised channels for simplicity in collaboration. Multiple tools on one page. No timezones barriers. Compatability with all devices. What do you dislike about Mattermost? I honestly have no dislike at all on this platform. What problems is Mattermost solving and how is that benefiting you? Easy to manage day-to-day activities through availability of products/projects information,real-time information(updates) and effective content sharing.

JB

Julia B

05/30/23

5 out of 5

"BIM Matters Most with Mattermost"

What do you like best about Mattermost? With MM, I am able to securely and effectively share large files online. Creation of unlimited communication channels is another plus. What do you dislike about Mattermost? Ever since 2017 when I implemented Mattermost, I have never had any bad experience. What problems is Mattermost solving and how is that benefiting you? I relish a lot with MM: It allows me to manage products and enhance business instant messaging in my agency.

CH

Christian H

05/20/23

5 out of 5

Libre selfhosted version is good

We use the free version bundled with gitlab. Great when old IRC generation meets young slack generation. Bugfixes are quick, Android app sucks, webapp rocks. Got laptop sticker when I met them at a fair.

RJ

Ryan J

04/28/23

5 out of 5

"Great way to communicate with different teams and receive updates on anything from software to hr"

What do you like best about Mattermost? Access to any updates and information shares from different departments in my company. Knowing which thread to go to and communicate one on one with specific team members What do you dislike about Mattermost? Mobile version has some bugs when it comes to viewing. Sometimes I find myself having to reference my full laptop screen in order to know where messages are coming from What problems is Mattermost solving and how is that benefiting ...

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AU

Anonymous User

04/12/23

5 out of 5

"Perfect Alternative to Slack."

What do you like best about Mattermost? Mattermost's plugins, custom emojis, and gifs. The markdown format for text messaging is great. What do you dislike about Mattermost? Profile setup takes time, and notifications get missed. It's glitchy. What problems is Mattermost solving and how is that benefiting you? Providing an easy alternative to slack.