Matik Team Reviews in April 2025: User Ratings, Pros & Cons

"Save time with Matik Templates!"

What do you like best about Matik? My team has built some awesome templates inside of Matik. The time it takes to create a Business Review or Benchmark report has been cut down from hours to just minutes. I use it every day. Support is also quick to respond to any issues. Overall, great product and I highly recommend it. What do you dislike about Matik? There are some limitations, like how many groups you could include in a template, and I sometimes have to double-check my data in Looker or ...

"Reporting and Presenting Made Easy"

What do you like best about Matik? Malik took the manual labor of QBRs and health checks and made it automated. It integrated with our system and we were able to make full slide decks from a click of a button What do you dislike about Matik? Nothing really. It solved all my issues of manual slide decks and application usage. There were a few times it did not run, so manual reports were needed to be created. This happened a few times and I had to hurry and create a slide deck. What problems ...

"Matik helps provide insight and have data driven conversations with clients"

What do you like best about Matik? Matik provides an opportunity to identify gaps for improvement and celebrations for recognition for those that have earned it. Most importantly, it provides larger groups such as leadership insight into how things are going at an organizational level. What do you dislike about Matik? Having more control over the datapoints/attributes included could be nice, but it's already great as is! What problems is Matik solving and how is that benefiting you? Many ...

"CSM Handshake Review"

What do you like best about Matik? It is magic - it saves ENORMOUS amounts of time! What do you dislike about Matik? Sometimes the data pulled shows errors, often have to validate in Looker if it is correct What problems is Matik solving and how is that benefiting you? Streamlines our QBR, SBR decks in minutes - time saver

"Professional layout & time savings"

What do you like best about Matik? Lay out of data is professional and clean while still have the ability to update and tweak easily What do you dislike about Matik? Data errors / data source issues result in post poning of client connections What problems is Matik solving and how is that benefiting you? Showing ROI of brand products effectively & concisely

"What a great partner!!"

What do you like best about Matik? It's a simple to use platform that my team has gotten tremendous value out of. For the data geek in me, it's helped me look deeper into the data and patterns for all customers. What do you dislike about Matik? There are some quirks in the UI that I haven't cared for, most have been addressed quickly once the feedback is provided. What problems is Matik solving and how is that benefiting you? We use Matik for our Customer Success Motions. Being able to push ...

"Matik helps me deliver value to my customers...fast!"

What do you like best about Matik? Matik has a great UI, which allows me to easily create presentations to pitch to my customers. The reporting is accurate, the decks are easy to comprehend, and customers can't get enough. Matik has helped me gain trust with my customers quickly, giving them the insights they need to report the value of our platform internally, which has resulted in expansion deals. What do you dislike about Matik? I wish I had Matik sooner, nothing I do not like What ...

"Great Data Platform - helpful for my customer interactions!"

What do you like best about Matik? I like the graphics and data I'm able to get out of Matik. My customers love it as well! So easy to use and always SUPER INSIGHTFUL! The data helps me have great conversations with my customers. What do you dislike about Matik? None! I like this product a lot. Nothing is missing. What problems is Matik solving and how is that benefiting you? I'm able to better sell them the value of my product and to let them know how well they are using the platform and ...

"Matik CSM Review"

What do you like best about Matik? The ease of use is incredible! The content is extremely valuable and allows for meaningful conversations with customers. The data is extremely easy and efficient to run while saving lots of time. What do you dislike about Matik? There are limitations to how the data can be reviewed (ie by group breakdown) but our team is constantly working to expand what is possible and available in Matik. What problems is Matik solving and how is that benefiting ...

"Very powerful product with awesome functionality."

What do you like best about Matik? Your can do a lot with Matik, there is a lot of templatization and customization. We have some pretty wild use cases that we were able to configure for the product. It has it's limitations but the team is constantly working to increase functionality What do you dislike about Matik? A decent amount of start up work from an admins perspective to get a template in place, but once that happens it is pretty much smooth sailing. Recommendations to others ...