MassageBook Reviews in February 2025: User Ratings, Pros & Cons

It works wonders for small companies in the health sector.

PROS & CONS What are the best aspects of this product? This app saves my company a lot of money because it allows users and owners to perform many tasks using one program. I can pre-book appointments, collect payments, and send reminders using MassageBook. Everything I need to keep my business running can be found in one app. Now, how convenient could that be? What aspects are problematic or could work better? System downtime can impact our day to day operations because its so ...

I find this platform very useful to my current line of work.

PROS & CONS What are the best aspects of this product? Signing up into this platform has brought a lot of opportunities in my business. It gives me the flexibility to book appointments by merely entering all the details into the system. My clients can also do the same and choose their preferred time through the online portal. Instead of handling the phone and working behind my computer for eight hours a day, I can do other things to entertain walk-ins and focus on customer service. ...

Worst experience ever

Worst experience ever. The system functionality is worthless and the customer service is extremely rude. Wouldn’t recommend to anyone.

New businesses need to have this

PROS & CONS What are the best aspects of this product? I was impressed at how this software made it easy for you to build a website for your business. I definitely appreciate how it made it easy for people to look for our services and to book with us. What aspects are problematic or could work better? One feature that they could add in a future version are SOAP notes. It would really make my job easier if a virtual version of this was included. Currently, I have to do it manually ...

A good option

What do you like best? The unique thing massage book does is it takes the customer under their own wing and helps educate potential clients while also pointing them to businesses. I also like the interface, it's very easy to use and find things on the backend of the platform. What do you dislike? It's not as hefty as a platform as, say, Acuity, on the business end - some automation limitations which my clients need in their business (and why we're no longer with massagebook). For ...

Works well for Simple Massage Companies

What do you like best? I liked you were able to add massages services, producers and scheduling all in one application. You could earlier customize the services and even send out reminders all in one place. What do you dislike? Sometimes the system would be glitchy at times and hard to operate. Adding services did not always work or would take awhile to be present. Too many applications on the service at once: Recommendations to others considering the product: I would ...

Now easier than ever to schedule clients

PROS & CONS What are the best aspects of this product? I like how this program has made the process easier for both me and my clients, thanks to the user-friendly Client Intake Forms that I can send to my client. Since they can fill it out before they even get to the office, we save a lot of time and can get to the massage much more quickly. I also appreciate the integration with Google Calendars because now I can view all the schedules in one place. What aspects are problematic or ...

Best scheduling platform for LMTs

What do you like best? I love that Massagebook offers such a variety of business tools, not only can I schedule my clients, they can schedule themselves online too! Saving me precious time to focus on other tasks. Massagebook also integrates with square making check out and deposit into my bank safe and easy.. did I mention they also have a sales tab? I can check my sales and reports. Loving their email marketing campaign I have autopilot emails set to go out after a new client books to ...

Incredibly user-friendly!

PROS & CONS What are the best aspects of this product? I work as a virtual receptionist and I have to say that I am quite impressed with this scheduling system. It is very user-friendly and has made my job incredibly easy since I can now block off times. Aside from making it easy for me to find an empty slot and arrange a schedule, I also like finding a client and their schedule is readily available. I also appreciate the multiple colors that I can use to mark schedules, with that I can ...

Professional therapists will like this

PROS & CONS What are the best aspects of this product? One thing that immediately stood out to me is how user-friendly it is. I had no trouble getting the hang of it and start using it. I also like how easy it is to get in touch with their customer service team and how responsive they are. What aspects are problematic or could work better? For future versions of this software, I'd really like to have more customization options. I want to be able to change some of the templates ...