Maropost Reviews in February 2025: User Ratings, Pros & Cons

Can't recommend this more

What do you like best? The interface is so intuitive, it required a minimum of training. What do you dislike? Toggling could be easier, going back and forth between a list and an email is annoying. Recommendations to others considering the product: You won't regret it. If you're struggling with customer engagement, this will really help. What problems are you solving with the product? What benefits have you realized? Maropost has made multi channel marketing so much ...

A good experience thus far.

What do you like best? Having a platform with many capabilities in email and data. What do you dislike? Ease of use on the platform. There were a few days in which the platform was not working and this affected the sending of our client's emails. What problems are you solving with the product? What benefits have you realized? We have been able to submit emails on time.

Top shelf service!!!

What do you like best? Their support staff is incredible. They are there every step of the way, no matter how many questions we have, or how detailed or technical the questions are, they will always track down the answers! What do you dislike? It is more expensive then other providers. But you really do get what you pay for. If you want the best, you have to pay for the best. What problems are you solving with the product? What benefits have you realized? Before we switched ...

Boutique Service

What do you like best? Having worked with Maropost in two separate organizations, one sending millions of emails a month, the other a startup establishing a list from scratch, I highly recommend Maropost to organizations large and small. Of particular note is their excellent customer service and expert deliverability team. What do you dislike? No notable dislikes aside from wishing the web dashboard were more mobile-friendly. What problems are you solving with the product? What ...

Amazing customer support

What do you like best? One on one interaction with our account manager, Yuri and Varun, Maropost deliverability expert. They're always breaking things down for us and keeping our goals in view as well as informing us of current industry standards. It's also convenient that easier questions are covered by the chat feature, or their pretty extensive documentation. What do you dislike? More transparency on features coming out and which new features are being worked on. ...

Great deliverability, great customer service

What do you like best? Maropost makes it easy to get into people's inboxes. Their deliverability team combined with the CSR units keep an eye on our processes and results and that helps to insure we rarely run into any deliverability issues. What do you dislike? The dashboard and UI could use a refreshment; competitors have much easier to use platforms. That said, once you get the hang of it, the MP UI works very well. The API times out pretty consistently, and we've had a ...

Customer Service is Unparalleled

What do you like best? The customer service. The Maropost team has been by our side since day one helping implement new strategies, increase our inbox percentage, and just listen to our feedback. Not to mention the product just works - you really can't go wrong when choosing Maropost! What do you dislike? Reporting could be a bit neater, but they're always implementing new features! I can't complain. Recommendations to others considering the product: The setup process is ...

Straight forward and relatively painless

What do you like best? Being relatively easy to use, Maropost is also easy to train other members of our team on. It's also very easy to pull in different lists and create separate journeys as we often will add a one off cadence on top of a five-step cadence. As we often have to change the copy following a change in the agenda, it's very easy to revise the copy and upload the new one. What do you dislike? We have run into some issues with people uploading the incorrect list to ...

We are happy with Maropost, helped us improve deliverability

What do you like best? I like the campaign functionality and layout and easy cloning features. Customer service and on boarding was also a very positive experience. Also like be able to update content after campaign is scheduled. What do you dislike? I Have had some issues uploading lists from time to time. Also Recommendations to others considering the product: Maropost is not the least inexpensive provider however we have been told time and time again by our colleagues ...

Maropost gets the job done

What do you like best? I like that Maropost is a reliable, modern, marketing tool that my team can count on day in and day out. What do you dislike? Occasionally, Maropost will take extended period's of time to execute reporting, and segment refreshing. What problems are you solving with the product? What benefits have you realized? We're executing email marketing with Maropost. Some benefits include having a reliable system to send emails from and does that well.