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Market Leader - New SaaS Software

Market Leader Reviews in February 2025: User Ratings, Pros & Cons

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Market Leader Reviews & Ratings

Rating Distribution

Excellent

(122)

Very Good

(38)

Good

(2)

Poor

(2)

Terible

(68)

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Showing 21-30 out of 232

SD

Sarah D

08/24/23

0 out of 5

"THE WORST COMPANY EVER"

What do you like best about Market Leader? N/A to answer this. Hence the title of my review. What do you dislike about Market Leader? 1. Customer Service 2. Difficult to reach someone and get help once signed up 3. I get the leads are difficult to filter and get legit leads from people on the internet so maybe provide MORE for the price people are paying. The ones who are actually working their leads MIGHT GET ONE lead that turns into something out of about 100 leads. What problems is ...

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LA

Lee Ann S

07/31/23

4.5 out of 5

"Market Leader Compared to ?"

What do you like best about Market Leader? Market Leader needs very little to no training to navigate their system. Other systems took too much training and still don't understand how to use them correctly. Market Leader offers more user-friendly options, such as a newsletter already built. You just added your branding What do you dislike about Market Leader? Honestly, there were little to no downsides of using Market Leader. What problems is Market Leader solving and how is that benefiting ...

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XM

xavier m

07/21/23

0.5 out of 5

"Complete Waste of A Load of My Money!!"

What do you like best about Market Leader? Nothing good about it. The leads were not serious. I worked the leads extensively. It has been a complete bust. No wonder there are so many bad complaints on BBB! What do you dislike about Market Leader? I found nothing helpful This program provided me no decent leads. I stayed in constant contact with the leads, sending them offers and real estate info. No responses. Out of 22 leads so far, only two leads provided phone numbers that worked. One of ...

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AU

Anonymous User

06/29/23

0 out of 5

"Scam Company Use at Your Own Risk"

What do you like best about Market Leader? When they are trying to sell you their leads at extortionate pricing they are friendly. Once you have an issue with their leads, supervisors are impossible to get ahold of. Try to call any of their 800 numbers before signing up with them or their physical headquarters location (which they do not have a contact number for) You will never be able to reach support when you have an issue. They turn unprofessional and unresponsive in a heartbeat. They ...

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JA

Jerry A

06/12/23

4.5 out of 5

"Simple, Clean, Reliable and Automatic"

What do you like best about Market Leader? The fact that Market Leader CRM does all the functions that I would expect from it. Nurtures are automatic, tasks are automatically sent to the app and my dashboard. What do you dislike about Market Leader? I am not always sure what is connecting to it, and what IT is connecting to... What problems is Market Leader solving and how is that benefiting you? I don't have to create monthly relevant content and schedule it and send it out. ML does that ...

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AU

Anonymous User

05/14/23

0.5 out of 5

"False leads"

What do you like best about Market Leader? Some leads have potential but nothing has resulted in any sales. What do you dislike about Market Leader? They are sending me seller leads of people that already have their home listed on the MLS. When I contacted them, they said that still counted as a lead Recommendations to others considering Market Leader: Train staff to assist customers who are having difficulties faulty leads. Do not give leads to realtors which they already have their home ...

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JW

Jennifer W

02/17/23

5 out of 5

"Market Leader- New Customer"

What do you like best about Market Leader? I would say that Brad was amazing in assisting with setup and very informative when helping us select the best areas for target marketing! First 30 days of use and we have 3 under contract! The blessings!!! What do you dislike about Market Leader? Sometimes we get leads with no numbers, we the lead live browsing on the site but have no way of engaging with them right there and then. I wish there was a live chat box or something to engage while they ...

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GT

Georgeta T

02/04/23

0 out of 5

"This is the worst experience that anyone can have"

What do you like best about Market Leader? Nothing, no help lies and more Thus company does not deliver what they promised What do you dislike about Market Leader? They gave unprofessional account managers. Charles Riggs flat out lied to me, forced more months of charges and no refunds for paid leads not delivered. What problems is Market Leader solving and how is that benefiting you? They created more problems that solved. Worst experience in my life.

AZ

Amy Z

01/28/23

5 out of 5

"Market Leader works for me!"

What do you like best about Market Leader? The customer service is outstanding and flexible to your needs. Korey really helps me understand the platform and in turn I've had lead success because of this. What do you dislike about Market Leader? The downside was the time it took me to get things rolling but that was more me than Market Leader. I needed to be more diligent and check in daily with the site What problems is Market Leader solving and how is that benefiting you? They have been ...

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AU

Anonymous User

01/23/23

0 out of 5

"Market Leader is a Rip-off"

What do you like best about Market Leader? There was nothing at all that I liked. M What do you dislike about Market Leader? Gave false leads & out of area requests. Recommendations to others considering Market Leader: They're out for their financial gain not yours. Told that I could cancel if not satisfied in 3 months, never happened. Always placed blame of not being successful on agent. What problems is Market Leader solving and how is that benefiting you? None