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Marchex - Conversation Intelligence Software

Marchex Reviews in April 2025: User Ratings, Pros & Cons

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4.1

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Marchex Reviews & Ratings

4.1

Very Good

Based on 217 ratings & 53 reviews

Rating Distribution

Excellent

(50)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(3)

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Showing 21-30 out of 53

AU

Anonymous User

10/24/22

5 out of 5

"Highly Recommend Marchex"

What do you like best about Marchex? It's easy to use and setting up campaigns is not complicated. What do you dislike about Marchex? I can't say there is anything I dislike. What problems is Marchex solving and how is that benefiting you? It is helping us to see what print/eBlasts/direct mailers are working

AC

ashley c

10/24/22

5 out of 5

"Review of MarchEX"

What do you like best about Marchex? Simplicity of the whole process start to finish What do you dislike about Marchex? nothing, everything was super user-friendly and i feel confident to use after one onboarding call What problems is Marchex solving and how is that benefiting you? Tracking phone numbers and lead list

CA

Cynthia A

10/24/22

5 out of 5

"Excellent reporting and customer service"

What do you like best about Marchex? Excellent reporting and easy access online. What do you dislike about Marchex? After having worked with them for many years I do not have any complaints. There is no downside. What problems is Marchex solving and how is that benefiting you? Marchex reporting is critical in proving the value of the media campaigns we place for our clients

AU

Anonymous User

10/24/22

5 out of 5

"Highly Recommend Marchex"

What do you like best about Marchex? It's easy to use and setting up campaigns is not complicated. What do you dislike about Marchex? I can't say there is anything I dislike. What problems is Marchex solving and how is that benefiting you? It is helping us to see what print/eBlasts/direct mailers are working

AC

ashley c

10/24/22

5 out of 5

"Review of MarchEX"

What do you like best about Marchex? Simplicity of the whole process start to finish What do you dislike about Marchex? nothing, everything was super user-friendly and i feel confident to use after one onboarding call What problems is Marchex solving and how is that benefiting you? Tracking phone numbers and lead list

CA

Cynthia A

10/24/22

5 out of 5

"Excellent reporting and customer service"

What do you like best about Marchex? Excellent reporting and easy access online. What do you dislike about Marchex? After having worked with them for many years I do not have any complaints. There is no downside. What problems is Marchex solving and how is that benefiting you? Marchex reporting is critical in proving the value of the media campaigns we place for our clients

AU

Anonymous User

10/24/22

5 out of 5

"Highly Recommend Marchex"

What do you like best about Marchex? It's easy to use and setting up campaigns is not complicated. What do you dislike about Marchex? I can't say there is anything I dislike. What problems is Marchex solving and how is that benefiting you? It is helping us to see what print/eBlasts/direct mailers are working

AC

ashley c

10/24/22

5 out of 5

"Review of MarchEX"

What do you like best about Marchex? Simplicity of the whole process start to finish What do you dislike about Marchex? nothing, everything was super user-friendly and i feel confident to use after one onboarding call What problems is Marchex solving and how is that benefiting you? Tracking phone numbers and lead list

CA

Cynthia A

10/24/22

5 out of 5

"Excellent reporting and customer service"

What do you like best about Marchex? Excellent reporting and easy access online. What do you dislike about Marchex? After having worked with them for many years I do not have any complaints. There is no downside. What problems is Marchex solving and how is that benefiting you? Marchex reporting is critical in proving the value of the media campaigns we place for our clients

AU

Anonymous User

10/24/22

5 out of 5

"Highly Recommend Marchex"

What do you like best about Marchex? It's easy to use and setting up campaigns is not complicated. What do you dislike about Marchex? I can't say there is anything I dislike. What problems is Marchex solving and how is that benefiting you? It is helping us to see what print/eBlasts/direct mailers are working