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ManyChat - Bot Platforms Software

ManyChat Reviews in April 2025: User Ratings, Pros & Cons

Boost sales and engage customers with ManyChat.

4.4

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ManyChat Reviews & Ratings

4.4

Very Good

Based on 173 ratings & 300 reviews

Rating Distribution

Excellent

(202)

Very Good

(27)

Good

(11)

Poor

(7)

Terible

(53)

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Showing 51-60 out of 300

EB

Emily Bucknell

10/23/24

2 out of 5

The automations are great...when they…

The automations are great...when they work! I find I'm having to manually reply to a lot of people daily because buttons don't work, random templates that have nothing to do with me get sent. If it was more reliable, it'd get more stars from me.

L

laura

10/23/24

1 out of 5

So difficult to navigate

So difficult to navigate. They assume it's obvious but it's really not. Too many options are shown but what they actually do and getting it to do what you want is SO HARD. basically need to hire professional help if you want anything beyond the basics.

EJ

El Jardin Lodge & Spa Reservas

10/22/24

5 out of 5

Best automative ia chatbot conversation…

Best automative ia chatbot conversation and Live chat

SO

Sarah Ortiz Hilton

10/22/24

5 out of 5

Top tool of 2024

top tool of 2024! ManyChat is one of my favorite tools, allowing me to grow my email list and make more money online with ease! Their site is easy to use, there are plenty of tutorials, and their customer service has been great the couple of times I've asked questions.

DM

Dr. Morgan Coaching

10/22/24

5 out of 5

Love this company!

Love this company!

TA

Tunisha Andrews

10/22/24

4 out of 5

The site is easy to use once I learned…

The site is easy to use once I learned the ins and outs from your video tutorials and YouTube. Works reliably and delivers more engagement from me without me having to be tied to my phone. It would be great if the app functioned the same way. Some key features I'd love is the ability to convert flows in the app and to view automations by keywords, etc. like I can on the web-based version.

TA

Tunisha Andrews

10/22/24

4 out of 5

The site is easy to use once I learned…

The site is easy to use once I learned the ins and outs from your video tutorials and YouTube. Works reliably and delivers more engagement from me without me having to be tied to my phone. It would be great if the app functioned the same way. Some key features I'd love is the ability to convert flows in the app and to view automations by keywords, etc. like I can on the web-based version.

G

Gen

10/22/24

1 out of 5

Customer service is shocking

Customer service is shocking for a platform that offers this as a function. I've been super limited what I can do on the platform because I can't get the help I require. It can be up to a week that I hear back from someone assisting with an issue and there's no live support to troubleshoot issues on the spot. It's been a massive hindrance to how we use the platform. A real shame.

FK

F Kaya

10/21/24

5 out of 5

This app helped me a TON and here's how

I am so glad that I have seen the ads for this app on Instagram. It sounded too good to be true. My Instagram growth was stagnating and I said, what the heck, they say they are IG-approved, let's give it a try. Dude, it is so easy and so helpful to my online coaching business, IG become our #1 lead source. We have over 800k subs on YT and publish more on there. IG was 200k and it was a meh - platform for us. Now we have over 300k on IG and 822k on Youtube. Let me tell you why it is great. ...

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BR

Brian Roes

10/21/24

2 out of 5

Manychat used to be the gold standard…

Manychat used to be the gold standard of chat software, but their customer service and platform has become unreliable. I canceled all of my paid accounts and moved everything over to a better platform with unbeatable customer service.