ManyChat Reviews in March 2025: User Ratings, Pros & Cons

Manychat is easy to use and an…

Manychat is easy to use and an incredibly useful tool for business owners. By setting up Manychat responses I don't have to be engaged in my business socials after hours which I love.

Manychat is doing excellent really

Manychat is doing excellent really. They help us automate our chats.

O manychat é fantastico

O manychat é fantastico! Melhor empresa de automação para redes sociais.

Unprofessional Service with Unreliable Platform – Disruption to an 8-Figure Business

We’ve been using ManyChat for our Instagram integration, and it's been a disaster. Their platform recently deleted our entire inbox with over 30,000 sorted opportunities – a massive loss in potential for an 8-figure company like ours. This disruption has put our business on hold, and their "support" has been worse than non-existent. They offer no live chat or direct support, only slow email responses that are useless in urgent situations. ManyChat is also far from user-friendly; navigating ...

More time to create content

I love using Manychat because I don't have to spend hours on Instagram giving answers to my thousands of followers. I can set up automation in advance and just check in on the app only a couple times a day. This gives me more time to create new content, instead of babysitting my published content.

Mixed feelings

I can't live without Manychat, but it's so glitchy. Automations often don't work and it's not super straight forward to use.

gooooooood

Date of experience: October 26, 2024

I find MC to be a not user-friendly

I find MC to be a not user-friendly. I constantly need help from other sources (ie, mentor coaches, friends, YouTube, etc)... find it very frustrating that I have to go that route. Just wish it was easier to understand and use.

WORST customer support ever

Today I received an email from Many Chat asking me to “rate them” showing stars at the bottom of the email, clearly it’s because of all of the poor reviews they’ve received. Well, they’re deserved! Their customer service is THE WORST! It takes 4-5 business days to receive a response and their assistance is no help, ever. Their training material is outdated, so not helpful to the user. I had to hire an outside company (the one that originally sold me on this tool) to help me set up more ...

Game changing platform for monetizing social

There's really no reason that every company that sells a product or service, or even influencers who earn affiliate commissions shouldn't be using Manychat. If you're not you're behind!!