ManyChat Reviews in April 2025: User Ratings, Pros & Cons

Love ManyChat

Love ManyChat - works hard to ensure compliance with Facebook's policies, has amazing user support in the ManyChat Community Facebook group. This is a game changer and something I recommend to every client I work with!

"Escalate your business"

What do you like best about Manychat? A bot never gets frustrated. A bot never get tired. Bot do what you tell him to do. Having a bot is not only about optimizing your time, I gives the possibility to test and optimice sales. And offcourse, get focused in real interested buyers. What do you dislike about Manychat? Sometimes the bot doesn't raise. And somehow, the Flows downgrade for no particular reason. Recommendations to others considering Manychat: Be patient, learn, test and improve a ...

"The Online Business Industry Can't Survive Without This"

What do you like best about Manychat? The high amount of lead engagement and easy setup What do you dislike about Manychat? Actually we can't complain! Our lives are a lot better with them, they're so affordable that you can't dislike anything Recommendations to others considering Manychat: Just Test it! You will fall in love for this What problems is Manychat solving and how is that benefiting you? Lead Generation and customer support

Great idea, really confusing layout

Love the idea of Manychat and it feels like it has so much potential. Still gives the option of "talk to a human" on my flows - not good when this is usually unmanned - I think this is a default setting, has lost me a few leads :( Hopefully, as it develops things will improve!

"No.1 Messenger Marketing Platform"

What do you like best about Manychat? The team behind manychat, is always willing to help out. ManyChat is always at the frontlines of Messenger Marketing allowing us to serve our customers the best What do you dislike about Manychat? Absolutely nothing. Even if I dislike something, you just submit it on their feedback backlog and the team gets back to it ASAP. What problems is Manychat solving and how is that benefiting you? I'm helping my clients boost their ROI and save a tremendous ...

"the new tool for omnichannel marketing"

What do you like best? Love the interface, surface, the versatile functions and exchange/integrations. its the best way to do an adaptive survey and react according to the users input differently What do you dislike? limited functionality of formulas, reacts slow in browser, not independent of Facebook What problems are you solving with the product? What benefits have you realized? got new client and a learn a new field

"the new tool for omnichannel marketing"

What do you like best about Manychat? Love the interface, surface, the versatile functions and exchange/integrations. its the best way to do an adaptive survey and react according to the users input differently What do you dislike about Manychat? limited functionality of formulas, reacts slow in browser, not independent of Facebook What problems is Manychat solving and how is that benefiting you? got new client and a learn a new field

"The best Messenger Chatbot service!"

What do you like best about Manychat? Support is great and everything works smoothly! What do you dislike about Manychat? Lack of some features, as sending many photos at the same time Recommendations to others considering Manychat: Just go for it! What problems is Manychat solving and how is that benefiting you? I use it for customer support, email & phone collection and campaigns

"Was able to do everything necessary that I wanted to do."

What do you like best about Manychat? The flow feature that allows me to connect chatbots to Customers. What do you dislike about Manychat? How extremely difficult and a pain it is to fix bugs and minor issues in the flow. ManyChat does not have an over the phone option. You must email back and forth your problems with your flow. Recommendations to others considering Manychat: If you want to use chatbots and automation, ManyChat is definitely the go. I’d definitely recommend to others to ...

"Was able to do everything necessary that I wanted to do."

What do you like best? The flow feature that allows me to connect chatbots to Customers. What do you dislike? How extremely difficult and a pain it is to fix bugs and minor issues in the flow. ManyChat does not have an over the phone option. You must email back and forth your problems with your flow. Recommendations to others considering the product: If you want to use chatbots and automation, ManyChat is definitely the go. I’d definitely recommend to others to have PRE-used templates ...