ManyChat Reviews in January 2025: User Ratings, Pros & Cons

Manychat is the reason my IG was suspended

Manychat looked like it was going to be the solution to my problems. However, I was wrong. Instagram kept sending me notices that it was sensing automation which is against their policies. I went to manychat support and it said to refresh permissions which I did several times. Well finally my account on Instagram was suspended. I don’t run any other automations to the account. I contacted Manychat once more for assistance and they sent my refund. No explanation. No justification. Just sent ...

Worst support service ever

You literally can't send them an email for support unless you're paying for the pro plan. And finding a free support ticket is even harder, try learning what having a free tool means from Capcut or Canva.

Very dissapointed about service.

Very disappointed about service. Take always few days or weeks to get answer (yes : i said weekS). Moreover, a bug happened to Facebook and Manychat did'nt send any notification from their customer to wrote them it. During this time, i spent 150$ on ads each days during 6 days. I contact them to ask about the issue. Of course, no refund, no gesture commercial. So at the end : they don't took any responsibility (even if they didnt send any email)

Incredible

Incredible, revolutionary, multi-purpose and GENIUS tool. I love you Manychat. Thanks for existing.

Idk how you can put less than 4 stars here

I run AI Automation Agency for different industries, and usually I don’t leave reviews. But when I saw 3,8 average here, I was shocked. Like, what you guys consider as a 5-star tool then? Manychat is the only tool that I can fully rely on in our agency. We use about 10 different chatbot building and automation tools and Manychat is the most reliable one. And I am grateful the price is still low, because they can easily double it for everything they provide for users. Someone wrote about ...

Manychat has been a game changer for me…

Manychat has been a game changer for me so far! Very useful tool for my Instagram account :)

Helps me every day with my Instagram…

Helps me every day with my Instagram account

Thiefs they are. No customer service to help us!

They stole money from my card today. Have emailed them several times to get their help as it's quite difficult to get to use. And to say "stop trying to charge money" You should be ashamed of your self!!

You are dear friends to me

Valid and intuitive system for managing chats automated by bots as well as sometimes, and if you want, integrated with AI. I always recommend it anyway

Love how practical it is.

Date of experience: November 04, 2024