Mailgun Reviews in February 2025: User Ratings, Pros & Cons

Third-party email program used on network for sending emails using SMTP.

What do you like best? One of the key factors that makes me happy with using Mailgun is that when it comes to processing emails, it has a fantastic API and the potential to customize anything and everything you want. The UI is well organized and simple, gives you everything you need, and nothing is cluttered. It will be very easy for you to find whatever you are looking for and to configure the settings. What do you dislike? I've noticed some spam filter issues, particularly ...

Mailgun Terminated my account and (almost) killed my business

I opened an account with Mailgun while building our startup, everything was great, I requested to add a dedicated IP address to my account as we were expecting a healthy launch campaign, their support (ticket #1372161 ) team advised to wait until we have enough traffic (50K msgs a month)! at that time, they reviewed my company and approved my account without any issues, we launched our platform a few weeks later and started to get traction and customers joining our platform, Mailgun ...

Being proud of mailgun support !!! :)

We were touched by some bugged incydent of nonavability mailgun services. We get notified about problem, i made some additionall questions about case. They get me suprised (in positive way) with level of support they deliver. Problem was solved and i get all needed information about the case to minimalize side effects of the issue.

Great free support

For free support, I got a quick and friendly response. Much appreciated.

Support is fast and setup easy

Support is fast and setup easy. I was emailing using Mailgun in under 10 minutes after signup.

Best mail service (and API) out there.

Best mail service (and API) out there.

Great service with fast support

Impressed by speed of support team. Overall service is really cool: has all needed features for email delivery, intuitive UI and fast support. Setting up own domain for email is strait-forward and works perfectly (I had bad experience with sendgrid as some mailbox did not accept emails from own domain and their support just did not answer for month and eventually did not solve the problem).

Efficient mail delivery, highly organized UI

PROS & CONS What are the best aspects of this product? Smooth set up process and is highly customizable to suit our area demands, as well as they provide a full-year of free support for running the platform on our server. It also boasts a highly organized UI and clean panel for smooth user experience. This makes it very seamless to navigate, and makes different problems highly visible for users. In addition, its free monthly allowance of 10,000 messages is incredible. We can also ...

First of all I just love how secure…

First of all I just love how secure this platform is. Also the technical support is very quick to even smallest problem of mine.

Awful company - really really bad!

Updated OCT 15th - After leaving a bad review my domain is now suspected. They still took my $500+.I rarely leave reviews, but this company should be closed down. Use at your own risk.1. Support - Their support seems great before you purchase but is then non-existent after you signup.Expect long delays and unanswered questions.2. Billing - They change you for services you never agreed too.Be aware of their "email verification" tool. They say you get 1000 credits to try - but they bill you ...