Mailgun Reviews in February 2025: User Ratings, Pros & Cons

Mailgun is a great service

Mailgun is a great service, I like the variable pricing of the Flex plan. Support is great too. I use it with Ghost blog, it's the default mail service, great choice.

I've got a rapid response and a…

I've got a rapid response and a well-formed answer to my question.

Totally waste of time support

Totally waste of time support. When you pay and the system has issues and you contact support; expect NO ONE to reply.Worst service ever

Excellent email source

Excellent email sourceOutstanding customer support with robust and reliable service. Highly recommended !

Had a minor issue with ESP throttling…

Had a minor issue with ESP throttling (ticket 1604134), promptly replied to by Brandon who explained clearly the various possible causes. It resolved itself, but was followed up by Mike to ensure everything was OK.We've been Mailgun customers for many years now, and this is just the latest example of their sterling customer service.Thanks guys.

Contact details changes ticket

A confirmation of contact details ticket was created automatically, which I appreciate.

Very solid service and flexible…

Very solid service and flexible pricing.Recent issue with a blocked domain was very fast restored after pleasant contact with support.

They stopped all service incuding of…

They stopped all service incuding of course all links in already sent emails.Cause : too much complains. Looking deeply let see that lot complains comes from two users and else there are very few complains.I opened a ticket and 4 days : no answer anymore .Your business can die because theu forgot to program complains/user in simply count complains.Really disapointing

Quick Reaction

Filing tickets are usually responded in a short period of time, solve the problem in time.

Thanks for the details and patient with…

Thanks for the details and patient with my questions. Very appreciate your help!