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Mailfence - Email Encryption Software

Mailfence Reviews in April 2025: User Ratings, Pros & Cons

Secure your emails with ease.

4.6

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Mailfence Reviews & Ratings

4.6

Excellent

Based on 94 ratings & 83 reviews

Rating Distribution

Excellent

(78)

Very Good

(3)

Good

(0)

Poor

(1)

Terible

(1)

Expert's Review

Mailfence has garnered a strong following for its standout qualities, and it's easy to see why. Users rave about the impeccable customer service, with quick and efficient responses that resolve issues promptly. The platform boasts a clean and user-friendly interface, making it a breeze to navigate even for new users. Its robust security features, including ...Read more

Mailfence pros and cons

  • Excellent customer service with quick responses and efficient support.

  • High emphasis on security and privacy, appealing to users concerned about data protection.

  • User-friendly interface and ease of navigation, suitable for both beginners and experienced users.

  • Responsive and helpful support team, providing clear guidance even to non-technical users.

  • May lack certain advanced customization features for users looking for extensive personalization.

  • Limited third-party app integration and marketplace choices, restricting potential advanced functionalities for some users.

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Showing 51-60 out of 83

ES

Englands super man . . Buzard

12/11/21

5 out of 5

Great 👍 choice and name company has…

Great 👍 choice and name company has good situations and real life situations…

R

Ronster

11/23/21

5 out of 5

Excellent customer support team

Excellent customer support team! Mailfence is quick to follow up and has been very efficient in addressing and solving my questions with my new account. It's great to see that there are people who still take pride in their work.

SM

Solutions Manager

10/15/21

2 out of 5

Mailfence does not work properly and won't offer flexibility

Mailfence does not work as it should and support is not solving it (prompting this review). It is only okay and has lots of drawbacks. 1) There is no option for longer session times, meaning you have to sign in every 8 hours. If you use multiple computers AND work at home where security is not as much of an issue, this is very onerous. I requested at least daylong or weeklong sign-in sessions (meaning you don't have to sign in) since I am working from home, like so many now, and MF won't ...

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BN

Buelens N

10/07/21

5 out of 5

Enfin un "service"!

Enfin un "service"! ... MAILFENCE est non seulement un produit sécurisé avec de multiples possibilités mais il offre aussi un service humain car au support tu leur écris et tu as une réponse (dans mon cas avec une solution qui aboutit) et au téléphone il m'est arrivé de tomber sur une personne sympa qui m'a guidé pour comprendre et aidé avec le sourire ! Juste Wouaw ! Merci

CT

Carolina T.

10/05/21

5 out of 5

Best Email Provider (and Support team) Ever!!

I joined Mailfence some years ago when I realized that if I am not paying for a product, I am (and all my private data) the product. I chose Mailfence because of the safety of the servers and also because it would support Exchange, which I need for full synchronisation across my devices. All of this works now like charm (initially there were bugs, which were solved as they appeared). The support team is fantastic!!!! They reply immediately with helpful advice and also hear to the users. For ...

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S

Suho

06/28/21

5 out of 5

From Gmail to Mailfence

Mailfence is relatively new to the email provider market and is a highly reliable and highly secure product. Based in Europe, not the USA, it feels more immediate than dealing with a giant like Google/Gmail. The need for greater email security and privacy were and remain my reasons for this choice. While the user interface isn't exactly glamorous it is very user-friendly. There's a good range of plans from Free to a variety of subscriptions so that everyone's budget is catered for. The ...

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A

Alyse

06/20/21

4 out of 5

Super Pleased So Far

I'm super pleased with Mailfence so far, and I'm a difficult person to please. I am using it in combination with my local email client (Thunderbird). I am testing them out as my likely upcoming replacement for my longstanding email service who I recently reached a breaking point with. In my search for a new email service, I discovered that Thunderbird "partners with" Mailfence, as well as Gandi. I figured one of those would be a good bet on working well with sending email from/out of ...

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J

Jj

06/10/21

5 out of 5

Recently signed with mailfence

Recently signed with mailfence, and so far I must say that I'm very pleased. Everything working just fine, I've taken the free version but I'm considering going for the pro one since I need more storage.

R

Roberto

05/03/21

5 out of 5

I normal don't offer reviews

I normal don't offer reviews. But I wanted to share my experience has new customer. I wanted a change from another well known secure & private mail. After some reviews I decided to sign up for mailfence services. This was straight forward in setting up the account. Initial there was a bit of confusion between the various Plans. maybe they could make it clear how many domains you can have per plan. I was about to cancel my account, but after reaching out to their support dept, who responded ...

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MM

M. Miguel SERDOURA

04/30/21

5 out of 5

After trying other companies…

After trying other companies specialized on crippled emails, Mailfence was the only once capable to import our hundreds of Folders and thousands of emails from Gmail. Great service and Company.