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Mailfence - Email Encryption Software

Mailfence Reviews in April 2025: User Ratings, Pros & Cons

Secure your emails with ease.

4.6

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Mailfence Reviews & Ratings

4.6

Excellent

Based on 94 ratings & 83 reviews

Rating Distribution

Excellent

(78)

Very Good

(3)

Good

(0)

Poor

(1)

Terible

(1)

Expert's Review

Mailfence has garnered a strong following for its standout qualities, and it's easy to see why. Users rave about the impeccable customer service, with quick and efficient responses that resolve issues promptly. The platform boasts a clean and user-friendly interface, making it a breeze to navigate even for new users. Its robust security features, including ...Read more

Mailfence pros and cons

  • Excellent customer service with quick responses and efficient support.

  • High emphasis on security and privacy, appealing to users concerned about data protection.

  • User-friendly interface and ease of navigation, suitable for both beginners and experienced users.

  • Responsive and helpful support team, providing clear guidance even to non-technical users.

  • May lack certain advanced customization features for users looking for extensive personalization.

  • Limited third-party app integration and marketplace choices, restricting potential advanced functionalities for some users.

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Showing 41-50 out of 83

AP

Alex Pk

09/13/22

5 out of 5

I needed to recover a Mailfence account and got great support!

I needed to recover a Mailfence account not used for some time, and support was very helpful and responsive to help. Got my access back, and the user experience is excellent!

SD

Some Dave Dude

08/24/22

5 out of 5

The free side of mailfence is worth…

The free side of mailfence is worth anyone's time for it is well supported even unpaid services, paid must be top notch. They helped me in a crunch with gaining access back to my mail services within 12 hours. I would use this as your secondary or even primary. my 2cents

JS

John Smit

08/17/22

5 out of 5

Fast and responsive support

Date of experience: August 18, 2022

CS

Clare S

08/08/22

5 out of 5

I had to change my hotmail email…

I had to change my hotmail email address two weeks after it was hacked. I stupidly created yet another Outlook e-mail until a work colleague told me about the more secure e-mail companies. After some research I decided on mailfence.com. It was simple to set up my new account and I have no problems receiving emails to my new address. A couple of days ago I had to contact Mailfence Support with a minor problem. Rachel was very helpful and answered my query the same day which would never ...

Read more

RB

Renata B

07/27/22

5 out of 5

Mailfence- best secure GSuite alternative

Mailfence is a brilliant, secure G-Suite alternative. Their customer service is incredible, making them an excellent choice if you need privacy, security and great functionality.

T

Taku

07/27/22

5 out of 5

Lost recovery key for 2FA after reset smartphone locked my account, but Mailfence supporter helped me immediately

I could confirm reliability of Mailfence by my failure. 2 factor authentication is usuful and increase security for our email. But I happened to meet locked out from my account suddenly. It's bad behavior for me to reset smartphone after setting 2FA. Because I forgot some records for recovering,I lost the clue to login. I inquired to Mailfence supporter team. It was first time to send message them but their reply was prompt and showed me for processing of deactivate 2FA setting. After ...

Read more

C

Co

07/15/22

5 out of 5

Very responsive Support team

I signed up for a Mailfence account yesterday. Couldn't decide between two usernames so I created two accounts. Within ten minutes of trying out all the features, I decided to upgrade to their Entry plan, which is very reasonably priced at €30 per year. The Entry subscription provides up to ten aliases, so I deleted one account and tried to add that username as an alias. Not surprisingly, wasn't able to. I contacted Support and they replied within 30 minutes, and eventually resolved the ...

Read more

CJ

Cindi Jones

06/22/22

5 out of 5

I discovered mailfence.com after having…

I discovered mailfence.com after having difficulties with another email service. After surviving covid-19 & my heart problems that occurred from the covid-19 I was finally able to check on my email. I wrote to support & was successfully united with my email once again. I'm a very happy camper.

TB

Tom B

06/13/22

5 out of 5

Great service

Great service, I wanted to use Mailfence with a non-standard setup and their support helped me on the same day to configure everything, perfect!

I

Ibrahim

05/31/22

5 out of 5

One of the few free email providers out…

One of the few free email providers out there, happy to have them :)