Magento Reviews in April 2025: User Ratings, Pros & Cons

MIGRATED TO Adobe Commerce

Magento is the best open source eCommerce platform

What do you like best? Reliable platform with an amazing community. What do you dislike? You need highly experienced developers for complex projects. What business problems are you solving with the product? What benefits have you realized? Launching world class eCommerce websites.

Great for sales

What do you like best? Our company tries to personalize products and the system makes it easy for that to happen. Also several customer service agents are able to work out of the system at once. What do you dislike? No problems so far, but new to the software so still getting used to it. Recommendations to others considering the product Magento has worked well for dealing with large quantities of orders. Not sure if this would be ideal for a smaller business, but maybe! What business ...

The King of Customization (and Complication)

What do you like best? Flexibility. There is so much that you can do with Magento. As an eCommerce platform this is definitely of the "everything is possible" variety. However, the customization and flexibility comes at a cost. What do you dislike? Magento is flexible, but fragile. The open market source nature is fantastic but you lose quite a bit of reliability. When you install an extension it could break your entire site, or maybe just a break another extension. One of the more ...

Great sales & inventory platform

What do you like best? I like Magento because its simple to use yet there are so many different options and extensions. This allows the user to customize it and make it more complex to meet their individual company's needs. What do you dislike? I dislike that there are always notifications for irrelevant things when I log in. Recommendations to others considering the product Take some time to figure out all the features and addons as they will be very useful once you know all the ...

Magento - Hit or Miss

What do you like best? The integration features work quite well and sync with many online sales channels (ebay, amazon etc What do you dislike? M2E function breaks often unfortunately What business problems are you solving with the product? What benefits have you realized? Keeping up with our orders in one central location for all of our channels we sell on.

Great Product

What do you like best? This is a great product for setting up your website. Great organization features, easy to edit product information and instant refresh What do you dislike? Haven't found anything i dislike yet, still fairly new to the program and learning all the things it can do. Will definitely take some time to learn it all Recommendations to others considering the product Try it out, watch some videos on the features What business problems are you solving with the product? What ...

Merchant to Digital Marketer

What do you like best? Ease of using this platform and understanding the code used within it What do you dislike? The extensions that need to be added to do basic reports. Recommendations to others considering the product Be ready for the Magetno 2.0 integration that will cost a lot of money What business problems are you solving with the product? What benefits have you realized? It has built it in features, i.e. ability to review products within it, that allow you to work with one less ...

Magento

What do you like best? Pretty Straight forward e-commerce platform that can be tied well into salesforce What do you dislike? The sync to salesforce and netsuite can sometimes take a while and be tedious. Recommendations to others considering the product Make sure the product is right for your solution What business problems are you solving with the product? What benefits have you realized? It is being used to handle E-commerce, such as booking orders and quotes

G2Crowd

What do you like best? The ease of online backend support for customers who call in to place orders. What do you dislike? The basic edition doesn't come with a whole of product features. There are however a lot of extensions that can be used. Recommendations to others considering the product Magento is definitely for someone wanting to upgrade to a higher level of customer service and efficiency within the office. Allows multiple employees to sign in with different roles, giving you the ...

Customized experience

What do you like best? I love how it interfaces with our web design. Product creation is simple once you are familiar with the software. We have a very customized experience for our customers What do you dislike? We use URapidFlow add-on on top of our Magento platform and have had a lot of troubles with the add-on staying compatible with all operations after updates are done to the platform. I also dislike the amount of time it takes to sync our databases and see live changes on our ...