Maestro PMS Reviews in January 2025: User Ratings, Pros & Cons

Maestro PMS.

What do you like best? Maestro PMS is super simple to learn and use. Once I got the operations down it was quick and easy to set up reservations for our guests. I'm so glad we use this program. I am impressed with the level of support we receive and the speed in which the support is delivered. What do you dislike? Trying to figure out the best way to do some things can be difficult and certain things that are seemingly simple are often a lot more complicated than they should be. ...

Attendent

What do you like best? I found the software easy to use and it made sense. What do you dislike? It took a bit to learn and at times was confusing but once I was passed the learning curve I had few issues What problems are you solving with the product? What benefits have you realized? Scheduling and keeping track of activities

Utilitarian but it gets the job done

What do you like best? It works, which is more than can be said for the majority of the software used in my role What do you dislike? Interface is a little boring but that's not that important Recommendations to others considering the product: Definitely worth investing in. What problems are you solving with the product? What benefits have you realized? Property management for rental homes

Maestro PMS

What do you like best? Maestro PMS helps with real-time and direct website booking and the control of rates and availability What do you dislike? Rates and availability sometime lags and isn’t always in real time What problems are you solving with the product? What benefits have you realized? Easy and direct booking driving traffic to website

Outdated software

What do you like best? Simple interface; ability to manually adjust folios What do you dislike? Too many features that cannot be disabled; program glitches; I do not have the ability to make certain changes without having support perform them; random errors that support could not assist with fixing; too many pop up windows for simple processes. What problems are you solving with the product? What benefits have you realized? Useful for day to day processes, but we end up using ...

Great PMS for multiple properties

What do you like best? I love how notes are integrated easily. What do you dislike? You cannot open multiple windows. Small print What problems are you solving with the product? What benefits have you realized? Good for more modern hotels looking to have a more simple overview of where everything used for front office is located

Easy once you get the hang of it

What do you like best? Maestro is an incredibly thorough system. Each action involves plenty of prompts, making it difficult to make mistakes. This is especially nice if you are a beginner. My first experience with any sort of property management system was with Maestro, and I will say I learned a ton. What do you dislike? That being said, once you've used the system for awhile, the prompts get a bit irritating. The system is almost too thorough and it slows down checkins, checkouts, ...

Sales and Catering - Overall Easy to Use and full functionality!

What do you like best? I like the fact that it works all-round great for events and sales at the hotel property I work at. Great flow and ease of use once you know the program. You can input all of your own food and beverage requirements, setup, special items like linens, and fees. Contracts, Invoicing and BEO's easily used. Accounting and being able to put through payments directly in the program. What do you dislike? There is no dedicated print-out calendar to give to our team. ...

Does the job

What do you like best? Has great support, very diverse and in depth. What do you dislike? Not so user friendly. Sometimes difficult to train new users. What problems are you solving with the product? What benefits have you realized? It serves as our main PMS

Not customizable

What do you like best? It links all hotel operations in one system What do you dislike? They sell it as customizable, but it's not. Its extremely bulky and time consuming and hard to access information from Recommendations to others considering the product: Be very very careful what you wish for. We should have spent the money to hire someone to create a program for us What problems are you solving with the product? What benefits have you realized? Linking all hotel ...