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8.7

Spot Score

maaiiconnect - Live Chat Software

maaiiconnect Reviews in March 2025: User Ratings, Pros & Cons

Revolutionize your customer engagement with maaiiconnect.

4.4

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Starts from $15/User/Month when Billed Yearly, also offers free forever plan

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maaiiconnect Reviews & Ratings

4.4

Very Good

Based on 18 ratings & 24 reviews

Rating Distribution

Excellent

(16)

Very Good

(5)

Good

(2)

Poor

(1)

Terible

(0)

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Showing 11-20 out of 24

GR

Gunalan R

05/25/22

5 out of 5

"Fantastic end-to-end support providing excellent customer experience"

What do you like best about CINNOX? I like that the platform is very user-friendly, and the features are not overly cluttered. It is simple to navigate with a good interface, and also very importantly, easy to install the software by anyone in the company. The platform provides a multi-purpose communication tool that can be used for customer meetings and team collaborations. I also like that CINNOX offers toll-free numbers that you can use to receive all your calls and manage your records ...

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AM

Alexander M

05/25/22

4.5 out of 5

"CINNOX - QR Code to Chat I Call"

What do you like best about CINNOX? Its suite of omnichannel communication channels. What do you dislike about CINNOX? Nothing. Eagerly looking forward to the launch of the AI Bot. Recommendations to others considering CINNOX: CINNOX has enabled Community Concepts to solve communication oversight and provide seamless engagement for our patrons. What problems is CINNOX solving and how is that benefiting you? Previously, these were our key challenges within our organization; • Customer ...

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AU

Anonymous User

05/24/22

5 out of 5

"All in 1 Communication Machine tools!"

What do you like best about CINNOX? I like all the features and tools especially the video calls direct from the enquiry option. This helps a lot for my staff to manage those customers who requires extra attentions. What do you dislike about CINNOX? Nothing to dislike about this product. So farm everything is good on my end. Recommendations to others considering CINNOX: This is the system like no other in the market to be compared. To begin with , the price is among the cheapest and the ...

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AU

Anonymous User

05/06/22

3 out of 5

"Core user"

What do you like best about CINNOX? User friendly, Easy to setup and configure. What do you dislike about CINNOX? Lack of messaging channels support at the moment Recommendations to others considering CINNOX: A good platform to start since it is a subscription based service and easy to setup. What problems is CINNOX solving and how is that benefiting you? To provide omnichannel support for the core customers and give them to select the preferred communication channel to us

VG

Viraji G

02/08/22

4 out of 5

"A great way to stay connected!"

What do you like best about CINNOX? The great thing about CINNOX (maaiiconnect) is the great user interface; it's incredibly easy to understand and utilize. The quality of the video and audio are also excellent and the product uses rather low bandwidth. What do you dislike about CINNOX? When we used CINNOX (maaiiconnect) the only platform that we could use it on was Google Chrome. Additionally, it would be great if there is some sort of free trial when upgrading to Pro; it gives the user a ...

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AU

Anonymous User

04/30/21

5 out of 5

"Great tool to connect with your business client as well as friends and family"

What do you like best about CINNOX? It is easy to use, works with multiple platforms, and reasonably priced What do you dislike about CINNOX? not a free product like messanger/whatsapp Recommendations to others considering CINNOX: easy to use, excellent reporting tool What problems is CINNOX solving and how is that benefiting you? stay connected with friends/clients

CF

Charles F

01/12/21

4.5 out of 5

"Outstanding and exciting platform for staying in touch with team"

What do you like best about CINNOX? This is very amazing messaging software which is helping me to share the pictures and videos. Now I can easily take the pictures and share it with my team so that I can guide them about the flaws going on in the processes. Not only for the business, but I also used this application for my personal use as well. What do you dislike about CINNOX? I like this application for getting in touch with my well known customers, but it lacks the professional touch ...

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KP

Kevin P

09/09/20

5 out of 5

"Multi-purpose communication software!"

What do you like best about CINNOX? maaiiconnect is a multi purpose communication software that can be used for customer meetings and for team collaboration. Through the widget, it allows customers to have live chats with you, start web calls and video conferences. In addition, customers can also scan QR codes for convenience. As far as team collaboration is concerned, maaiiconnect offers screen sharing as a feature alongside video conferencing. You can record and share all calls and ...

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MT

Mathew T

09/05/20

4.5 out of 5

"maaiiconnect review"

What do you like best about CINNOX? What I like best is how easy the interface and the dashboard are to navigate. This is very important for any software with no tutorials and maaiiconnect delivers on having a user friendly product. maaiiconnect provides a platform with multiple ways of communicating with clients. There's a live instant messaging feature in addition to being able to have audio and video calls. Keeping track of all the calls received has never been more easier and you can ...

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AA

Arshad A

08/28/20

5 out of 5

"Excellent communications tool for customer interactions"

What do you like best about CINNOX? maaiiconnect has a user-friendly interface with an intuitive dashboard that's easy enough to understand and use. It takes very little time to set-up and and provides an excellent platform for customer interaction through live chat, voice calls, and video calls. Video and audio are of good quality and bandwidth usage is quite low. It sorts all calls that are open, being handled, or missed automatically in the respective categories for easier means of ...

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