Lucky Orange Reviews in April 2025: User Ratings, Pros & Cons

Great Platform for tracking website data

What do you like best? I like the ability to track live visitors and the heatmap feature that allows you to see where your clicks are coming from both on mobile and desktop. What do you dislike? Setting parameters of recordings you want to see can be complicated when integrating with your website. They only allow 3 websites on the basic plan. I don't think adding users is available without upgrading your plan even for the same account. Recommendations to others considering the ...

All this for $10? Absolute analytics essential...

What do you like best? For the price point, you get analytics, heat mapping, chat... amazing info that is intuitive to get. What do you dislike? The marketing funnel feature is a bit wonky. While easy to understand, I'm not sure if it does anything where I can make a useful marketing decision. What problems are you solving with the product? What benefits have you realized? The web analytics and heat mapping are the primary uses. No need to filter through Google Analytics, ...

Great and cost-effective website behavior tracking

What do you like best? LuckyOrange has pretty good heat maps including clicks, scrolls and rollovers. It also lets you analyze behaviour on the page in a more visible way than Google analytics. Lastly, they record user behavior on the site - which is sometime priceless What do you dislike? They have several other features that are not clear of how they integrate with other platforms What problems are you solving with the product? What benefits have you realized? Website ...

Brings transparency to a user's experience and provides insights you can't get otherwise.

What do you like best? The best feature of the Lucky Orange is that it records user sessions to help our marketing team understand what feature etc needs to be present where. It helps us understand why people potentially abandon a session and also helps us understanding how users interact during our virtual events. What do you dislike? It takes some time learn, but that's nothing new really when implementing a new tool. Its relatively easy to learn and understand. ...

Focused, easy to use and gives value to product market fit and conversion optimization

What do you like best? Ease of use - fast to get results and friendly user interface What do you dislike? Costs scale up as usage increases - couldn't find more value to the tool in higher cost tiers What problems are you solving with the product? What benefits have you realized? conversion and funnel monitoring during the user acquisition process

Wonderful Support, Great to be able to see customers actions and provide assistance.

What do you like best? Seeing what the customer is referring to and being able to help them in that specific time. What do you dislike? Nothing really have not has any issues with the product Recommendations to others considering the product: Give it a go you will be pleased with the results What problems are you solving with the product? What benefits have you realized? Being able to see what a customer is talking about when they are having issues is great, as well ...

great insight

What do you like best? Lucky orange is excellent at showing live visitor engagement and I have used this to help design my website for greater conversion. The heatmap tool is also on par, if not better than other tools I have previously used. What do you dislike? The clicks on the heatmap can sometimes take a while to load. The UI does look a bit dated now but is functional. What problems are you solving with the product? What benefits have you realized? Visitor flow ...

Very Helpful for Analytics

What do you like best? I very recently started my own page for Suzy's Mentees, for all of my mentees and this has been very helpful for reaching out to new students, and give them immediate advice online, if they cannot meet me in person. This has also helped me grow and reach a bigger audience, and keep track of my progress. The Heatmaps are very efficient as well, which is great. What do you dislike? Not much to dislike, really. The number of sites allowed for small business pricing ...

Very Helpful for Analytics

What do you like best? I very recently started my own page for Suzy's Mentees, for all of my mentees and this has been very helpful for reaching out to new students, and give them immediate advice online, if they cannot meet me in person. This has also helped me grow and reach a bigger audience, and keep track of my progress. The Heatmaps are very efficient as well, which is great. What do you dislike? Not much to dislike, really. The number of sites allowed for small business ...

The best website for finding out what your visitors arent converting

What do you like best? The live session, when you can follow some visitors and see how they interact with your pages, and A/B testing What do you dislike? Sometimes the recording and live session give false pages do to caching tools What problems are you solving with the product? What benefits have you realized? Funnels and conversions. You can understand a customer if you look through his eyes, he can not see easily those buttons or where he should go on your website. You can ...