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8.8

Spot Score

Lucky Orange - Heat Map Software

Lucky Orange Reviews in April 2025: User Ratings, Pros & Cons

Track user behavior for better insights.

4.3

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Lucky Orange Reviews & Ratings

4.3

Very Good

Based on 203 ratings & 107 reviews

Rating Distribution

Excellent

(95)

Very Good

(8)

Good

(4)

Poor

(0)

Terible

(0)

Expert's Review

Lucky Orange stands out as a versatile tool for website optimization, as highlighted by its users in recent reviews. One key strength appreciated by many is the heatmap feature, which provides valuable insights into user engagement and interaction on webpages. Users find it particularly helpful in identifying pain points, confusion areas, and overall redesign ...Read more

Lucky Orange pros and cons

  • Provides valuable insights through heatmaps, user engagement visualizations, and real-time tracking.

  • Easy installation and intuitive dashboard for quick understanding and use.

  • Excellent customer support and resource articles for in-depth knowledge.

  • Intuitive interface for actionable insights and daily website optimization.

  • Limited Marketplace options for additional apps and integrations.

  • Chat feature may not be as useful for all users.

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Showing 101-107 out of 107

WG

William G

01/10/18

5 out of 5

We LOVE Lucky Orange!

What do you like best? Lucky Orange is easy to use. The interface is simple, and the information you can glean is amazing. From the heat maps to the live status to the chat - all of it amazing. What do you dislike? The only thing I dislike is that we can not (as of yet): - Add their tracking inside our system as it reveals to much info about the user. - Block our internal IP addresses from within their portal. What problems are you solving with the product? What benefits ...

Read more

01/03/18

2.5 out of 5

Lucky Orange is 'ok' but definitely not the best

What do you like best? I like its use of heatmaps and page recordings to collect real time user experience. It's recording dash also shows attribution per user: source including landing pages, location, browser. What do you dislike? The site dashboard feature is lacking when compared to other programs in the market. My biggest critique is that it lacks data storage. Our plan currently includes only 30days of data storage. This also means that I can only compare and share data for the ...

Read more

MO

Mercedes O

01/03/18

2.5 out of 5

Lucky Orange is 'ok' but definitely not the best

What do you like best? I like its use of heatmaps and page recordings to collect real time user experience. It's recording dash also shows attribution per user: source including landing pages, location, browser. What do you dislike? The site dashboard feature is lacking when compared to other programs in the market. My biggest critique is that it lacks data storage. Our plan currently includes only 30days of data storage. This also means that I can only compare and share data for ...

Read more

12/12/17

3.5 out of 5

Great For On-Page Optimization

What do you like best? I'm a huge fan of the heat maps and they also have a report to show how many people scroll down the pages. They also show you the most clicked on links on each page. What do you dislike? You get very limited amount of big data to work with. You can watch individual screen recordings but to make informed decisions you need larger samples. Recommendations to others considering the product: Its a relatively cheap software that is a benefit to any business big or ...

Read more

UI

User in Management Consulting

12/12/17

3.5 out of 5

Great For On-Page Optimization

What do you like best? I'm a huge fan of the heat maps and they also have a report to show how many people scroll down the pages. They also show you the most clicked on links on each page. What do you dislike? You get very limited amount of big data to work with. You can watch individual screen recordings but to make informed decisions you need larger samples. Recommendations to others considering the product: Its a relatively cheap software that is a benefit to any business ...

Read more

11/29/16

3 out of 5

It was "okay

What do you like best? The tool was easy to use. It shows you search queries that triggered a visit to your site with the corresponding search engine. So if I was unable to see the search query in Google Analytics, LuckyOrange would show me the term. What do you dislike? We were unable to generate a full heatmap report many times. It would crash often. Furthermore it would take ages to get a report. What problems are you solving with the product? What benefits have you realized? We ...

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UI

User in Financial Services

11/29/16

3 out of 5

It was "okay

What do you like best? The tool was easy to use. It shows you search queries that triggered a visit to your site with the corresponding search engine. So if I was unable to see the search query in Google Analytics, LuckyOrange would show me the term. What do you dislike? We were unable to generate a full heatmap report many times. It would crash often. Furthermore it would take ages to get a report. What problems are you solving with the product? What benefits have you realized? ...

Read more