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8.8

Spot Score

Lucky Orange - Heat Map Software

Lucky Orange Reviews in April 2025: User Ratings, Pros & Cons

Track user behavior for better insights.

4.3

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Lucky Orange Reviews & Ratings

4.3

Very Good

Based on 203 ratings & 107 reviews

Rating Distribution

Excellent

(95)

Very Good

(8)

Good

(4)

Poor

(0)

Terible

(0)

Expert's Review

Lucky Orange stands out as a versatile tool for website optimization, as highlighted by its users in recent reviews. One key strength appreciated by many is the heatmap feature, which provides valuable insights into user engagement and interaction on webpages. Users find it particularly helpful in identifying pain points, confusion areas, and overall redesign ...Read more

Lucky Orange pros and cons

  • Provides valuable insights through heatmaps, user engagement visualizations, and real-time tracking.

  • Easy installation and intuitive dashboard for quick understanding and use.

  • Excellent customer support and resource articles for in-depth knowledge.

  • Intuitive interface for actionable insights and daily website optimization.

  • Limited Marketplace options for additional apps and integrations.

  • Chat feature may not be as useful for all users.

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Showing 91-100 out of 107

CI

Consultant in Apparel & Fashion

07/06/18

5 out of 5

The best website for finding out what your visitors arent converting

What do you like best? The live session, when you can follow some visitors and see how they interact with your pages, and A/B testing What do you dislike? Sometimes the recording and live session give false pages do to caching tools What problems are you solving with the product? What benefits have you realized? Funnels and conversions. You can understand a customer if you look through his eyes, he can not see easily those buttons or where he should go on your website. You ...

Read more

04/12/18

4.5 out of 5

Review for Lucky Orange

What do you like best? It has a very easy setup process and has an excellent services. I love the smooth integration with HubSpot and flexible reporting features. It is easy to manage tags and keep track of the notifications. It also has a very affordable price. What do you dislike? The custom fields are not very straightforward to deal with. Sometimes, loading takes a lot of time as well. Recommendations to others considering the product: Absolutely recommend checking this ...

Read more

AL

Aimee L

04/12/18

4.5 out of 5

Review for Lucky Orange

What do you like best? It has a very easy setup process and has an excellent services. I love the smooth integration with HubSpot and flexible reporting features. It is easy to manage tags and keep track of the notifications. It also has a very affordable price. What do you dislike? The custom fields are not very straightforward to deal with. Sometimes, loading takes a lot of time as well. Recommendations to others considering the product: Absolutely recommend checking this ...

Read more

03/30/18

3.5 out of 5

Lots of data at a good price

What do you like best? Unlike competitors, Lucky Orange offers the ability to segment and filter the heatmap data. This allows us to drill down and find conversion optimization opportunities. What do you dislike? Unfortunately, historical data is limited. To see information further back you need to pay more for increased storage. They provide more data so it's obviously a burden to store it all - it makes sense that they'd charge for this feature. It's just tough to reconcile if you ...

Read more

ML

Martin L

03/30/18

3.5 out of 5

Lots of data at a good price

What do you like best? Unlike competitors, Lucky Orange offers the ability to segment and filter the heatmap data. This allows us to drill down and find conversion optimization opportunities. What do you dislike? Unfortunately, historical data is limited. To see information further back you need to pay more for increased storage. They provide more data so it's obviously a burden to store it all - it makes sense that they'd charge for this feature. It's just tough to reconcile if you ...

Read more

JJ

Justin J

02/27/18

4.5 out of 5

Recording Site Visits is a Great Way to Track Conversions

What do you like best? Lucky Orange offers a wide range of options in its platform including heat maps, recorded sessions, and chat. The heat maps are very useful and are done in an interactive way that allows users to navigate the website and see where people have clicked most frequently. What do you dislike? Lucky Orange doesn't provide long periods of tracking data without paying for it separately. The one-year subscription for data storage is fairly expensive (especially when, ...

Read more

02/27/18

4.5 out of 5

Recording Site Visits is a Great Way to Track Conversions

What do you like best? Lucky Orange offers a wide range of options in its platform including heat maps, recorded sessions, and chat. The heat maps are very useful and are done in an interactive way that allows users to navigate the website and see where people have clicked most frequently. What do you dislike? Lucky Orange doesn't provide long periods of tracking data without paying for it separately. The one-year subscription for data storage is fairly expensive (especially when, ...

Read more

01/23/18

5 out of 5

Lucky Orange is better than any statistical tool you will ever use

What do you like best? Very cheap to use... Records great video and gives great insight on details like where people logged in from, time on site, etc What do you dislike? the site went down once and they had a hard time finding the videos that were recorded What problems are you solving with the product? What benefits have you realized? seeing how people use the platform is amazing.

SW

Sunil W

01/23/18

5 out of 5

Lucky Orange is better than any statistical tool you will ever use

What do you like best? Very cheap to use... Records great video and gives great insight on details like where people logged in from, time on site, etc What do you dislike? the site went down once and they had a hard time finding the videos that were recorded What problems are you solving with the product? What benefits have you realized? seeing how people use the platform is amazing.

01/10/18

5 out of 5

We LOVE Lucky Orange!

What do you like best? Lucky Orange is easy to use. The interface is simple, and the information you can glean is amazing. From the heat maps to the live status to the chat - all of it amazing. What do you dislike? The only thing I dislike is that we can not (as of yet: - Add their tracking inside our system as it reveals to much info about the user. - Block our internal IP addresses from within their portal. What problems are you solving with the product? What benefits have you ...

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