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8.8

Spot Score

Lucky Orange - Heat Map Software

Lucky Orange Reviews in February 2025: User Ratings, Pros & Cons

Track user behavior for better insights.

4.3

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Lucky Orange Reviews & Ratings

4.3

Very Good

Based on 203 ratings & 107 reviews

Rating Distribution

Excellent

(95)

Very Good

(8)

Good

(4)

Poor

(0)

Terible

(0)

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Showing 1-10 out of 107

CS

Cindy S

09/12/24

5 out of 5

"Lucky is to say it mildly!!!"

What do you like best about Lucky Orange? The heatmap feature helps visualize user engagement by showing which areas of a webpage are clicked, scrolled, or ignored, providing valuable insights for website optimization.

LG

Logan G

08/21/24

5 out of 5

"I love all the insights - it's helping us redesign our site!"

What do you like best about Lucky Orange? I really like being able to see where there are pain points on our site and where people get confused. Filtering by rage clicks and other filters like that really are helping us in our goal to redesign our site at the moment.

JL

Jessica L

02/13/24

5 out of 5

"Great Product Overall"

What do you like best about Lucky Orange? Easy to install, a great dashboard for a high-level overview and the heat map feature works great. What do you dislike about Lucky Orange?

WG

William G

12/08/23

5 out of 5

"We LOVE Lucky Orange!"

What do you like best about Lucky Orange? Lucky Orange is easy to use. The interface is simple, and the information you can glean is amazing. From the heat maps to the live status to the chat - all of it amazing.

NT

Nick T

11/30/23

5 out of 5

"Great product... does what it says!"

What do you like best about Lucky Orange? It simply works, with no fluff. Has incredible features, and a few "surprise" features I didn't realize I'd get! What do you dislike about Lucky Orange?

CH

Charsha H

11/16/23

5 out of 5

"Lucky Orange give great user insights"

What do you like best about Lucky Orange? Lucky Orange has wonderful customer support and is very easy to set up and quickly begin gathering insights. The user interface is intuitive and the resource articles cover topics in depth. Integrations are much faster compared to the classic version. For instance, Lucky Orange integrates with Google Analytics with one click instead of having to input the Property ID. The automated email frequency options are adequate and help the team review ...

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CF

Clare F

11/16/23

5 out of 5

"Very Helpful"

What do you like best about Lucky Orange? The customer service is unlike some of the other apps out there. They provide excellent support. We booked a call and Emilia walked us through how to use the tools and understand the information.

AU

Anonymous User

11/15/23

5 out of 5

"Lucky Orange gives me great insight into the actual customer experience on my site."

What do you like best about Lucky Orange? It is easy to use and easy to install and connect to Shopify. What do you dislike about Lucky Orange?

PH

Perrie H

11/15/23

5 out of 5

"Lucky Orange is very eye opening"

What do you like best about Lucky Orange? Lucky Orange was very easy to implement with one short code to the website. This allowed us to see the web visitors from the moment that they started on the website until they exited. We could even watch the recordings , see the heat maps of activity and even ask questions of the visitors. It was great information as we rebuild certain parts of our main website. They also allowed by team to have access to see this as well.

PF

Pedro F

11/14/23

5 out of 5

"Amazing Analytic Tracker"

What do you like best about Lucky Orange? I love the heatmap functions as well as using the being able to check visitors in real time, easily. Customer support usually replies within a few minutes, making it super simple to implement, integrate. I use it at least twice a day in order to keep up with my customer behavior.