8.8/10
Spot Score
Track user behavior for better insights.
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Starts from $9/Month when Billed Yearly
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JL
James L
09/09/20
Great Platform for tracking website data
What do you like best? I like the ability to track live visitors and the heatmap feature that allows you to see where your clicks are coming from both on mobile and desktop. What do you dislike? Setting parameters of recordings you want to see can be complicated when integrating with your website. They only allow 3 websites on the basic plan. I don't think adding users is available without upgrading your plan even for the same account. Recommendations to others considering the ...
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AI
Administrator in Computer Software
06/29/20
Great and cost-effective website behavior tracking
What do you like best? LuckyOrange has pretty good heat maps including clicks, scrolls and rollovers. It also lets you analyze behaviour on the page in a more visible way than Google analytics. Lastly, they record user behavior on the site - which is sometime priceless What do you dislike? They have several other features that are not clear of how they integrate with other platforms What problems are you solving with the product? What benefits have you realized? Website ...
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ES
Executive Sponsor in Financial Services
04/24/20
Focused, easy to use and gives value to product market fit and conversion optimization
What do you like best? Ease of use - fast to get results and friendly user interface What do you dislike? Costs scale up as usage increases - couldn't find more value to the tool in higher cost tiers What problems are you solving with the product? What benefits have you realized? conversion and funnel monitoring during the user acquisition process
MP
Michelle P
04/22/20
Wonderful Support, Great to be able to see customers actions and provide assistance.
What do you like best? Seeing what the customer is referring to and being able to help them in that specific time. What do you dislike? Nothing really have not has any issues with the product Recommendations to others considering the product: Give it a go you will be pleased with the results What problems are you solving with the product? What benefits have you realized? Being able to see what a customer is talking about when they are having issues is great, as well ...
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07/06/18
The best website for finding out what your visitors arent converting
What do you like best? The live session, when you can follow some visitors and see how they interact with your pages, and A/B testing What do you dislike? Sometimes the recording and live session give false pages do to caching tools What problems are you solving with the product? What benefits have you realized? Funnels and conversions. You can understand a customer if you look through his eyes, he can not see easily those buttons or where he should go on your website. You can ...
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CI
Consultant in Apparel & Fashion
07/06/18
The best website for finding out what your visitors arent converting
What do you like best? The live session, when you can follow some visitors and see how they interact with your pages, and A/B testing What do you dislike? Sometimes the recording and live session give false pages do to caching tools What problems are you solving with the product? What benefits have you realized? Funnels and conversions. You can understand a customer if you look through his eyes, he can not see easily those buttons or where he should go on your website. You ...
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01/23/18
Lucky Orange is better than any statistical tool you will ever use
What do you like best? Very cheap to use... Records great video and gives great insight on details like where people logged in from, time on site, etc What do you dislike? the site went down once and they had a hard time finding the videos that were recorded What problems are you solving with the product? What benefits have you realized? seeing how people use the platform is amazing.
SW
Sunil W
01/23/18
Lucky Orange is better than any statistical tool you will ever use
What do you like best? Very cheap to use... Records great video and gives great insight on details like where people logged in from, time on site, etc What do you dislike? the site went down once and they had a hard time finding the videos that were recorded What problems are you solving with the product? What benefits have you realized? seeing how people use the platform is amazing.
01/10/18
We LOVE Lucky Orange!
What do you like best? Lucky Orange is easy to use. The interface is simple, and the information you can glean is amazing. From the heat maps to the live status to the chat - all of it amazing. What do you dislike? The only thing I dislike is that we can not (as of yet: - Add their tracking inside our system as it reveals to much info about the user. - Block our internal IP addresses from within their portal. What problems are you solving with the product? What benefits have you ...
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WG
William G
01/10/18
We LOVE Lucky Orange!
What do you like best? Lucky Orange is easy to use. The interface is simple, and the information you can glean is amazing. From the heat maps to the live status to the chat - all of it amazing. What do you dislike? The only thing I dislike is that we can not (as of yet): - Add their tracking inside our system as it reveals to much info about the user. - Block our internal IP addresses from within their portal. What problems are you solving with the product? What benefits ...
Read more