Lucidpress Reviews in April 2025: User Ratings, Pros & Cons

Good software, poor communication

I think the software is good and intuitive, but their charging and lack of communication is poor. I've just had an email saying my 'subscription had been changed' (it had actually doubled, and they were already seeking payment for a subscription that renews in November 2021), but without any further explanation. The only explanation I found was in one of their responses to a bad review on this site! Not great, Lucidpress. You're letting down a good product with poor customer service and ...

Billing without notification & No response when request for Refund

I have requested a refund on the subscription that I had to cancel before the trial expires. But, still, the auto-billing still happens. I had sent 2 requests for a refund to the support teamEnd up with a subscription had expired email notification.The best part now is I don't receive any refund for the canceled subscription.and no one from the support team is responding to my emails.It's very frustrating & disappointing Is Lucipress a legitimate website or a total scam?

Shady business by LucidPress, don’t recommend

I only used LucidPress to do one project and I was sure I cancelled it, but since using it I have been charged over and over again without any email notification and only received one when I had no more money in my account. Not informing me when I was paying monthly since April 2019 is very scummy and I’m out a hundred dollars. It was my fault, but the fact that LucidPress only notified me once I had no more money is incredibly scummy and I will not recommend the service it to anyone know. ...

I was charged 120.00 today without my…

I was charged 120.00 today without my consent. I did not purchase any product and would like a refund. I enjoy the product and will happily give a 5 star review if this issue is reconciled in a timely fashion. -Ryan

"Convenient, and easily organized."

What do you like best about Marq? We use it primarily to create a single document necessary for our work. Based on that experience, I found this tool much more reliable than the last we use. We can easily navigate through the documents, print, save, and whatever else we need to do. What do you dislike about Marq? At times to edit the document you need to press multiple times in order to change a section. It's incredibly frustrating when you have to do this multiple times a ...

Price Increase of Over 50 percent

So I just received an email that my subscription pricing is going up by more than 50%. Tell me a little more about that would you? As a 4 year customer, I'm anxious to hear why. Thanks - DavidI don't need the new features and I'm happy with the current offering. Don't spin it. It's a price increase...speaking of transparency.

Customer Service and Software is great!

Lucid Press not only offers a great software for creating standout essays, but their customer service is also very understanding. I had a stressful experience when they charged me for a free trial when I cancelled my subscription on the same day. However, these people were understanding and gave me a full refund. Check them out!

Free trial - but I still have to pay?!

The program was easy to use and helpful. However I canceled my free trial, before it ended, and now they say they are going to charge me. I feel a bit scammed.

"Lucidpress has all the tools to bring your creativity to life"

What do you like best about Marq? Lucidpress has all the tools to create visually attractive designs, such as templates with resolutions for mobile devices, tablets and PC. It also has multiple font styles for text, shapes or buttons. I also like that it is possible to embed videos in the designs. In addition, it is possible to collaborate with others. What do you dislike about Marq? The platform consumes a lot of memory, so on computers with few resources it will run remarkably slow, ...

Started a new trial but cancelled…

Started a new trial but cancelled within the trial period and still charged a$120 subscription fee! Not to mention the only document I made would not load, so this account was pointless! Awful.