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LoyaltyLion - Loyalty Management Software

LoyaltyLion Reviews in April 2025: User Ratings, Pros & Cons

Reward loyal customers, boost sales.

3.6

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Starts from $1,500 when Billed Monthly, also offers free forever plan

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LoyaltyLion Reviews & Ratings

3.6

Very Good

Based on 12 ratings & 170 reviews

Rating Distribution

Excellent

(114)

Very Good

(44)

Good

(6)

Poor

(2)

Terible

(4)

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Showing 31-40 out of 170

AU

Anonymous User

09/18/23

4.5 out of 5

"Helpful Team"

What do you like best about LoyaltyLion? The team has been helpful when I submit a question/request. Overall, we are able to offer our customers options in regards to rewards activities. Good integration with Shopify.

AU

Anonymous User

09/18/23

4.5 out of 5

"Helpful Team"

What do you like best about LoyaltyLion? The team has been helpful when I submit a question/request. Overall, we are able to offer our customers options in regards to rewards activities. Good integration with Shopify.

AU

Anonymous User

09/13/23

4 out of 5

"Good tool :)"

What do you like best about LoyaltyLion? - Helps to motivate customers with 2nd purchases - Helps to bond with customers and keep them engaged What do you dislike about LoyaltyLion?

TL

Tanya L

09/12/23

4.5 out of 5

"Jason, our onboarding manager made the experience so enjoyable"

What do you like best about LoyaltyLion? Still getting to know the product in depth but so far, our experience has been wonderful because our onboarding manager, Jason Lu was knowledgeable. We had our loyalty program transferred from another app and Jason was able to do this seamlessly.

TL

Tanya L

09/12/23

4.5 out of 5

"Jason, our onboarding manager made the experience so enjoyable"

What do you like best about LoyaltyLion? Still getting to know the product in depth but so far, our experience has been wonderful because our onboarding manager, Jason Lu was knowledgeable. We had our loyalty program transferred from another app and Jason was able to do this seamlessly.

AU

Anonymous User

09/06/23

5 out of 5

"Great rep"

What do you like best about LoyaltyLion? We have a great rep - she responds very quickly and answers our questions What do you dislike about LoyaltyLion?

ND

Nirali D

09/06/23

5 out of 5

"It has been great so far!"

What do you like best about LoyaltyLion? Customer success manager Hannah always helps out :) I have appreciated their strategy deck. What do you dislike about LoyaltyLion?

AU

Anonymous User

08/30/23

4 out of 5

"Good, basic platform"

What do you like best about LoyaltyLion? They help you set up the basics. You can get started using it on your site pretty quickly. The account managers are dedicated to helping you optimize your program which I really appreciate!

AU

Anonymous User

08/28/23

5 out of 5

"Easy to use platform"

What do you like best about LoyaltyLion? Easy to set-up, strong integration with our ecommerce platform and ESP. Account management has consistently been excellent for 4 years now since we signed up.

HF

Halley F

08/23/23

5 out of 5

"Very user friendly and incredibly helpful!"

What do you like best about LoyaltyLion? Their customer support is top-notch. Any and all questions are answered in a timely manner and they continually work with you to improve your rewards program for your company. They integrate with other Shopify apps nicely as well. The app is very user friendly!