9.1
Spot Score
Create, share, and elevate your designs with ease.
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Starts from $4.99/Month, also offers free forever plan
Looka has garnered praise for its standout customer service, with reviewers consistently highlighting the prompt and effective support provided by team members like Frank, Sam, and Ryan. Users have found the platform easy to navigate, enabling quick logo creation and seamless brand establishment. The diverse and customizable design options, along with additional ...Read more
Excellent customer service with quick responses and helpful support staff like Sam, Ryan, and Frank.
Easy-to-use platform with a seamless logo creation process and diverse design options.
Responsive and first-class customer support that goes above and beyond to assist users.
Efficient resolution of issues, including refunds and technical challenges.
Limited mention of advanced functionalities and customization options beyond logo creation.
Some instances of technical hiccups, such as SSL challenges, reported by users needing immediate resolution.
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Showing 11-20 out of 906
CR
Carlantha Roberts
11/15/24
Great Company!
Making my logo was easy and the end result was so polished and professional. I believe that using Looka puts me so many steps ahead in branding my new business. Frank was super helpful as well when I had questions about my account and saved products. I'd recommend Looka to anyone looking to start their branding journey
JG
Jevon Gondwe
11/14/24
Customer Support Success
Their live customer support has been extremely helpful. They were able to respond to me very quickly and talk through the issues. The product itself has also been wonderful. The Brandkit is where I started but I decided to use the Website Builder too for easy integration of my branding. I had some hiccupts with the SSL but when I contacted them they resolved it immediately.
L
looka-ref-user-name-SYuCU_RBY
11/11/24
Excellent Customer Service
Excellent Customer Service. Frank went above and beyond to quickly get our logo to perfectly meet our needs. Very much appreciated. A++ Support.
YY
Yehuda Yaffe יהודה יפה
11/10/24
Rayn was great :)
Date of experience: November 10, 2024
GW
Glenn Williams
11/10/24
Sam the man
Sam the man, thanks buddy. Awesome support. Was worthy of a 5 Star review. D.McClintock
AS
Ashraf Saleh
11/09/24
Sam's cool
Sam's cool, persistent, knowledgeable. Thanks for hiring him. Do more of him pls.
DB
Dawn Brooks-Field
11/09/24
Sam was really helpful in getting my…
Sam was really helpful in getting my refund requested.
CK
Connor Knight
11/09/24
Professional Clean Look
Helped me make a great simple logo that looks clean and professional.
A
Aila
11/09/24
I had a few questions about editing…
I had a few questions about editing logo after purchasing and Sam helped me step by step.
JC
Janell Caldwell
11/08/24
Frank from Looka's Customer Service is…
Frank from Looka's Customer Service is absolutely wonderful! I had a really hard time getting my business email to work due to not setting up my domain properly. Frank took his time to walk me through the process and help me understand what I was not doing right. I also want to state that after my purchase of my customized email, Frank reached out to me about needed any help to contact him and he will assist. Believing I didn't need help, 3 days later, I got the help I needed from Frank! ...
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