LogRocket Reviews in May 2025: User Ratings, Pros & Cons

"Cool tool for user analytics"

What do you like best about LogRocket? High quality videos of user interactions What do you dislike about LogRocket? Sometimes the site is laggy when you switch to multiple errors What problems is LogRocket solving and how is that benefiting you? We mostly use it for bug tracking and where users get frustrated

"Best way for follow non experience user issues."

What do you like best about LogRocket? The oportunity of check all the action from the users in the system. What do you dislike about LogRocket? The need of check all the actions when i am using an especific one. What problems is LogRocket solving and how is that benefiting you? Allow me to check all actions from users in the system, it will allow me to fully understand what are the users seeing.

"Helps you understand your user's experience"

What do you like best about LogRocket? The session playback is very helpful to see exactly what the user is experiencing and what actions they are taking when a error is triggered. What do you dislike about LogRocket? There is a lot of information provided by LogRocket and it can be difficult to understand. Once over the learning curve it's easier to find what you are looking for. What problems is LogRocket solving and how is that benefiting you? We are internaly testing a re-write of our ...

"CEO Of Bluegrass Software Consulting"

What do you like best about LogRocket? I like the best thing about LogRocket is the fact that user sessions are being recorded. It helps me see how users use our application, and I can create a better user experience. By observing users who have problems, I am also able to fix bugs and detect them much earlier. What do you dislike about LogRocket? The subscription cost is expensive for monthly user. What problems is LogRocket solving and how is that benefiting you? Logrocket help me see my ...

"Seamless Out-of-the-Box Session Replays"

What do you like best about LogRocket? Setup for LogRocket is so easy that it felt like cheating. Just a few lines of code and it was done. I use it a ton for FrontEnd observability to both debug errors and understand customer behavior. Before LogRocket we had good backend logging but virtually no observality on the front end. As a startup, it is so important to (a) be able to integrate new services quickly and (b) enjoy high quality features at a low/free tier. We are super happy with our ...

"A must use tool!"

What do you like best about LogRocket? Log rocket helps understand and see every pain point of the customer. Also if there is a bug or error it shows exactly what is wrong. What do you dislike about LogRocket? Sorting a finding customer session when there are so many can be challengening. What problems is LogRocket solving and how is that benefiting you? Helps with customer service/finding painpoints of the customer.

"Easy way of identifying errors on production on client devices"

What do you like best about LogRocket? The most problematic part of software development is bugs. If you find them during development, it's great. But sometimes they slip through, and finding them with only basic customer explanation is excruciating. This is where LogRocket comes in. It allows you to see the user session replay, with network and console tab, like you were debugging on your own machine. It has helped me multiple times to find root causes of bugs. It is also very easy to ...

"Fast Visibility into Web App Performance and User Experience"

What do you like best about LogRocket? LogRocket combines session replay, error tracking, and performance monitoring in one easy to use product. Everything is ready out of the box and with almost zero setup we are able to have results in the out of the box dashboards What do you dislike about LogRocket? Would be interesting to have an automatic filter for PII data What problems is LogRocket solving and how is that benefiting you? The ability to capture and analyze every user interaction. ...

"Great tool for understanding user metrics and diagnosing user issues"

What do you like best about LogRocket? The ability to watch users activity on the app provides insights that are not conveyed as powerfully in logging alone. It is useful for diagnosing user issues that aren't apparent in other analytics. What do you dislike about LogRocket? Some things cannot be displayed, like where we use Canvas. What problems is LogRocket solving and how is that benefiting you? Sometimes a users reports a problem or we see some indication of someone having issues with ...

"LR helping Ria Money Transfer to find any possible bugs on our app"

What do you like best about LogRocket? As a second level of support and reporting to the product team from our company, I am glad that I work with LR every day. It is really easy for a person with not an IT profile to get the data you are looking for. What do you dislike about LogRocket? In my case, there are not disadvantages that I could find when using LR. What problems is LogRocket solving and how is that benefiting you? To identify any possible bugs happening in each of the countries ...