LogRocket Reviews in April 2025: User Ratings, Pros & Cons

"User who has used LogRocket for debugging"

What do you like best about LogRocket? The "live" video of user paths on our website is awsome. What do you dislike about LogRocket? Could have used a better introduction to the service. Making it easier to get right into debugging. Dont know much about other features except looking at specific user sessions What problems is LogRocket solving and how is that benefiting you? The session replays make it super easy to debug. Gives good context from a user POV which helps when looking at the code.

"Clean visuals and reliable data"

What do you like best about LogRocket? It's easy to find what I'm looking for, and the interface when watching playbacks is great. My job mostly entails external support, and I never get slowed down in the process. What do you dislike about LogRocket? It doesn't save the percentages of the screen each box takes up on the viewing interface, but otherwise the system is great. What problems is LogRocket solving and how is that benefiting you? LogRocket cuts out the interim between what the ...

"LogRocket enables and empowers web applications, makes our day to day much easier!"

What do you like best about LogRocket? I love knowing when something happens as soon as it happens. We get a session where we can see every step from the users, which allows us to replicate the issue easily and have a fix for it quickly. What do you dislike about LogRocket? Maybe a suggestion I would add is supporting playing LogRocket sessions on mobile. Being at a startup things can happen at any time when I'm on the go and being able to play the sessions from the alerts we receive would ...

"Essential tool for our webapp"

What do you like best about LogRocket? We have used LogRocket to track our customer activities, and it has been a tremendous help troubleshooting any weird issues customers can see during their usage. What do you dislike about LogRocket? the UI can be a little more elegant. Currently it is a bit plain. What problems is LogRocket solving and how is that benefiting you? With the session replay feature, we can virsually see what the customers did and what was blocking them. A must have tool in ...

"Makes spotting bugs easy, great for technical support agents"

What do you like best about LogRocket? I really enjoy the amount of sessions I have available to me, and how clear it is when a user experiences an error in app. The crop feature is very helpful when I want to send a snippet of a user session to our engineering team when a support ticket is opened for a bug related issue. I also really enjoy that we were able to integrate with Zendesk so we have recent user sessions available to us when investigating a support ticket. What do you dislike ...

"Clean visuals and reliable data"

What do you like best about LogRocket? It's easy to find what I'm looking for, and the interface when watching playbacks is great. My job mostly entails external support, and I never get slowed down in the process. What do you dislike about LogRocket? It doesn't save the percentages of the screen each box takes up on the viewing interface, but otherwise the system is great. What problems is LogRocket solving and how is that benefiting you? LogRocket cuts out the interim between what the ...

"LogRocket enables and empowers web applications, makes our day to day much easier!"

What do you like best about LogRocket? I love knowing when something happens as soon as it happens. We get a session where we can see every step from the users, which allows us to replicate the issue easily and have a fix for it quickly. What do you dislike about LogRocket? Maybe a suggestion I would add is supporting playing LogRocket sessions on mobile. Being at a startup things can happen at any time when I'm on the go and being able to play the sessions from the alerts we receive would ...

"Essential tool for our webapp"

What do you like best about LogRocket? We have used LogRocket to track our customer activities, and it has been a tremendous help troubleshooting any weird issues customers can see during their usage. What do you dislike about LogRocket? the UI can be a little more elegant. Currently it is a bit plain. What problems is LogRocket solving and how is that benefiting you? With the session replay feature, we can virsually see what the customers did and what was blocking them. A must have tool in ...

"Makes spotting bugs easy, great for technical support agents"

What do you like best about LogRocket? I really enjoy the amount of sessions I have available to me, and how clear it is when a user experiences an error in app. The crop feature is very helpful when I want to send a snippet of a user session to our engineering team when a support ticket is opened for a bug related issue. I also really enjoy that we were able to integrate with Zendesk so we have recent user sessions available to us when investigating a support ticket. What do you dislike ...

"Amazing product"

What do you like best about LogRocket? This tool is amazing, it makes my job way easier. What do you dislike about LogRocket? I love everything about it at this moment What problems is LogRocket solving and how is that benefiting you? Great tool to debug user experience