LogicMonitor Reviews in April 2025: User Ratings, Pros & Cons

"A Savior for Managed Service Providers"

What do you like best about LogicMonitor? The ability to implement a system that allows a single pane of glass for our NOC. With the dashboards there isn't much searching that is needed to find what places are having issues. On top of that, when a new customer comes on, the deployment is a much easier process. In the past with other monitoring systems we had to setup VPN tunnels and jump through hoops to make sure we could properly monitor a customers systems. What do you dislike about ...

"One of the best most flexible monitoring solutions we have used"

What do you like best about LogicMonitor? The flexibility of what can be monitored, how alerting is routed and the many, many options for dashboard widgets make for a a very customizable tool. LogicMonitor is continuously adding new datasources and is very responsive to requests for new items. What do you dislike about LogicMonitor? The support team appears to be mostly in another geography so there is some lag in response to support requests. The Windows Event Log alerting, although ...

"Excellent monitoring tool"

What do you like best? I like the flexibility provided by this agent-less tool. You can easily monitor almost any device and even many applications. What do you dislike? The REST API should be more full-featured and there seems to be a lack of expertise in the support team. Getting an issue resolved or a question answered can take days (or longer). What problems are you solving with the product? What benefits have you realized? Thorough monitoring over a large customer base.

"Excellent monitoring tool"

What do you like best about LogicMonitor? I like the flexibility provided by this agent-less tool. You can easily monitor almost any device and even many applications. What do you dislike about LogicMonitor? The REST API should be more full-featured and there seems to be a lack of expertise in the support team. Getting an issue resolved or a question answered can take days (or longer). What problems is LogicMonitor solving and how is that benefiting you? Thorough monitoring over a large ...

"Good product but requires elbow grease to get the most out of it"

What do you like best about LogicMonitor? It's simple to add devices and setup basic monitoring. Other aspects such as ESXi, Nimble Array, and other device monitoring is simple to setup as well. It only requires an additional login to pull stats from vCenter, Nimble, etc. WMI setup and Windows/Linux process monitoring is simple to setup once the basic monitoring is configured first. Dashboards and graphs are incredibly useful once created. What do you dislike about LogicMonitor? There are a ...

"Good product but requires elbow grease to get the most out of it"

What do you like best about LogicMonitor? It's simple to add devices and setup basic monitoring. Other aspects such as ESXi, Nimble Array, and other device monitoring is simple to setup as well. It only requires an additional login to pull stats from vCenter, Nimble, etc. WMI setup and Windows/Linux process monitoring is simple to setup once the basic monitoring is configured first. Dashboards and graphs are incredibly useful once created. What do you dislike about LogicMonitor? There are a ...

"Nice!"

What do you like best about LogicMonitor? Easy to learn yet powerful under the skin. LogicMonitor really is both for the lazy sysadmin and the Powershell God alike. What do you dislike about LogicMonitor? Its not free. However, you do get awesome support and people who really do seem to care about your deployment. One huge problem I have with LogicMonitor: once all the other departments saw what we were doing they want their own dashboards, screens, modules, etc. I could hire a Jr. Admin to ...

"Monitoring does not get any easier then this"

What do you like best about LogicMonitor? Ease of use and setup. Almost no manual configuration. What do you dislike about LogicMonitor? Alerting can be cumbersome to figure out. What problems is LogicMonitor solving and how is that benefiting you? Had zero insight into the our environment. No single place to go to figure out what was causing issues or to see if it was running right. After I get Logic Monitor installed the default metrics and alerts gave me a hit list of what to fix.

"Efficient monitoring"

What do you like best about LogicMonitor? Monitoring of all types. Easy to monitor performance graphs based on roles. What do you dislike about LogicMonitor? Complex UI for new users. What problems is LogicMonitor solving and how is that benefiting you? performance management

"Monitor ALL THE THINGS!"

What do you like best about LogicMonitor? Everything, the product is great and support is great. It really is the whole package. What do you dislike about LogicMonitor? The new UI, but they are still working on it. Recommendations to others considering LogicMonitor: Why have you not already switched? Make your life easier! What problems is LogicMonitor solving and how is that benefiting you? Monitoring. Issues with monitoring and the constant upkeep of monitoring was made easy when we ...