8.5
Spot Score
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Zen Business has consistently received stellar reviews over the past year, with numerous customers praising the exceptional customer service provided by their representatives. From AILEEN's quick problem-solving to Matt B's expert guidance on business concerns, it's evident that Zen Business values their customers' satisfaction. Christian, Franco, and others ...Read more
Efficient and responsive customer support team, with mention of specific helpful individuals.
Satisfactory resolution of customer issues and concerns, leading to high levels of satisfaction.
Quick and helpful assistance provided, ensuring a positive customer experience.
Knowledgeable and professional staff guiding users through technical processes effectively.
Limited detail provided in reviews to identify specific cons or recurring negative aspects.
No clear indication of major dissatisfaction or complaints from customers in the reviews analyzed.
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Showing 71-80 out of 9385
D
Dakota
11/21/24
Tymeka helped me a lot reset my email…
Tymeka helped me a lot reset my email and password when I couldn’t get into my account, very professional
WF
Wesley Fleurinord
11/21/24
TYMEKA was wonderful
Date of experience: November 21, 2024
CM
Cherie Mercer
11/21/24
Christian B
Christian B was professional and quickly resolved my issue. He also went above and beyond to help with the next steps to create my email address.
CB
CHRISTIAN BECKSTEAD
11/21/24
Joe was super helpful in promptly…
Joe was super helpful in promptly getting a new card issued and delivered to the proper address following a security compromise. He is a rockstar!!! 5/5 deserves a raise.
NA
Nicole A Preble
11/21/24
Christian B
Christian B. helped me when I called recently. My email was blocked for some unknown reason so I was unable to send emails. Christian identified the problem quickly, changed my settings and solved my problem. It's nice to be able to call and quickly get an actual person to help with any issues. Please never change that!
IM
IYA M BROWN
11/21/24
Building Confidence & Clarification Daily
This morning I received an update regarding BOI that I was unclear on. I called Zen Business and Jade took time to explain the document as well as provide advice on how and when to file the document. I appreciate the feedback that was given as well as the clarification that she took time to give. With many changes taking place regularly, Jade gave me the confidence to move forward and ensure that my LLC is within good standing. Thank you!
JL
Jennifer Lucas
11/21/24
very helpful
Date of experience: November 21, 2024
TD
Thomasine Dodd
11/21/24
Christian was very patient and kind
Christian was very patient and kind. He was knowledgeable of the product and services that they provided.
AG
Abdonie G. L. JEAN
11/20/24
Agent was Empathetic and friendly
Agent was Empathetic and friendly
JE
Joseph Elliott Allen
11/20/24
Kind and helpful
she was kind and to the point.
