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8.3

Spot Score

LiveSession - Heat Map Software

LiveSession Reviews in April 2025: User Ratings, Pros & Cons

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4.6

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LiveSession Reviews & Ratings

4.6

Excellent

Based on 53 ratings & 27 reviews

Rating Distribution

Excellent

(23)

Very Good

(3)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

LiveSession stands out as a versatile tool for tracking user behavior and optimizing website performance, as highlighted by users over the past year. Users praise its intuitive interface, efficient session recordings, and easy segmentation capabilities for analyzing user interactions. The tool's ability to integrate seamlessly with websites and its quick setup ...Read more

LiveSession pros and cons

  • Effective and easy to use, with smooth functioning and user-friendly interface.

  • Helpful for tracking and analyzing user behavior on websites, aiding in bug detection.

  • Quick and simple integration with websites, along with good customer support.

  • Allows for detailed analysis of user behavior, aiding in growth opportunities and improving website performance.

  • Lack of heatmaps and limited customizations may hinder advanced analysis and features.

  • Some users find the Marketplace offerings including apps and connectors to be limited, impacting functionalities and integrations.

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Showing 11-20 out of 27

AI

Administrator in Information Technology and Services

04/21/20

4 out of 5

Great session recording tool

What do you like best? Works fast (page loading) Nice, clean UI Fully working recordings What do you dislike? Price quite high Not possible to search by email Recommendations to others considering the product: Would suggest the tool for user recordings What problems are you solving with the product? What benefits have you realized? User research, session recordings

UI

User in Banking

04/21/20

2.5 out of 5

Semi useful operationally

What do you like best? Being able to help clients more effectively by seeing what issues or errors they ran into during their session What do you dislike? I don't like that this is not effective at managing usage by our internal employees and the time they are spending and how productive they are when they are logged into the app. What problems are you solving with the product? What benefits have you realized? Easy way to identify if any issues a client is having within the ...

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UI

User in Media Production

07/21/19

4.5 out of 5

New mapping software

What do you like best? Clean interface and easy learning curve. What do you dislike? Missing key integrations like Gist and other unique softwares. What problems are you solving with the product? What benefits have you realized? Mapping client on our website

07/21/19

4.5 out of 5

New mapping software

What do you like best? Clean interface and easy learning curve. What do you dislike? Missing key integrations like Gist and other unique softwares. What problems are you solving with the product? What benefits have you realized? Mapping client on our website

07/18/19

5 out of 5

Best software for session recording.

What do you like best? It's simple to implement on our regular website as well as incorporating into our online store. Filtering video recordings is easy to implement and use. What do you dislike? Still a new software in market so I have not come across any of its disadvantages but I am still looking forward to seeing analytical features. Recommendations to others considering the product: It's a great tool that can allow you to understand your customer behaviours on your ...

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07/17/19

5 out of 5

Excellent

What do you like best? Very convenient for holding meetings, seminars, review sessions, etc. What do you dislike? Can be slow depending on the internet speed, but it’s not a big deal. What problems are you solving with the product? What benefits have you realized? Bridging the distances during summer, to hold online sessions.

07/10/19

5 out of 5

Best recording analytics tool I could find

What do you like best? The best of LiveSession is the ability to talk directly with the people in charge, to resolve issues or request new features. In fact, they are very fast resolving any request. What do you dislike? I miss the heatmap functionality that I have seen in other tools. Recommendations to others considering the product: Do not hesitate. It is better than the other tools What problems are you solving with the product? What benefits have you realized? I am ...

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07/10/19

4 out of 5

It's better than Hotjar!

What do you like best? It's simple, UX is great, setup is fast & it's just a more complete solution than Hotjar (which is usually what people go for!. What do you dislike? it can be a bit laggy sometimes, but it's nothing too annoying. Rage clicks, etc. - not sure how precise they are with this. Recommendations to others considering the product: Just try it, nothing to lose really! What problems are you solving with the product? What benefits have you realized? We ...

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07/09/19

3.5 out of 5

Good tool!

What do you like best? The ux is really good. It is easy to create segments and check de videos that you need. What do you dislike? There are some recordings that are not there and It is complicated to understand why. What problems are you solving with the product? What benefits have you realized? I am checking how my clients use the product and I have seen there are some features that are not that visible, or some other features that are not working as expected.

07/04/19

5 out of 5

Best recording analytics tool I could find

What do you like best? The best of LiveSession is the ability to talk directly with the people in charge, to resolve issues or request new features. In fact, they are very fast resolving any request. What do you dislike? I miss the heatmap functionality that I have seen in other tools. Recommendations to others considering the product: Do not hesitate. It is better than the other tools What problems are you solving with the product? What benefits have you realized? I am ...

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