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8.9

Spot Score

LivePerson - Live Chat Software

LivePerson

Upgrade your customer conversations with LivePerson.

3.7

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LivePerson offers custom pricing plan

LivePerson Reviews & Ratings

3.7

Very Good

Based on 214 ratings & 309 reviews

Rating Distribution

Excellent

(182)

Very Good

(58)

Good

(12)

Poor

(12)

Terible

(45)

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Showing 61-70 out of 309

S

Sarah

05/13/20

5 out of 5

Liveperson is our solution provider for…

Liveperson is our solution provider for WhatsApp for over a year now. We're a big travel app, and receive over +1000 conversations daily and our experience with LivePerson has been smooth. In terms of software, our agents found it very easy to use. In terms of support, our account team has been extremely supportive and proactive. Livechat technical support have shown significant improvement over the year. What I like the most, besides the support, is LP's conversation builder, makes ...

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M

Mark

05/12/20

5 out of 5

Proactive and helpful

Have managed my companies relationship with LivePerson for a number of years now and have always found the various account managers to be incredibly proactive in their approach and extremely helpful when call upon. Would thoroughly recommend.

Y

Yaan

05/12/20

5 out of 5

Thank you

Appreciate the superb support from your team.

S

Stefan

05/12/20

5 out of 5

Market Leader in Live Chat & Messaging

Great platform and functionality, excellent support and guidance and help in introducing new features to your current set-up. We wouldn't use anyone else, we have the highest standards of customer service and this platform allows us to deliver this!

A

Adam

05/11/20

5 out of 5

Great system

Good, intuitive system. Always supply quick, helpful responses to emails.

K

Kevin

05/10/20

5 out of 5

Second to None Customer Experience with LivePerson

LivePerson has helped our company engage with web visitors on a whole new level. Consumers get the level of attention they deserve while our representatives are able to handle many more conversations over chat instead of phone calls.

S

Stanley

05/10/20

5 out of 5

We have been engaging LivePerson for…

We have been engaging LivePerson for our operations for many years and our experience with them is great. Their support is prompt and friendly and is willing to go the extra mile when we encounter issues during integration.

M

Mika

05/09/20

5 out of 5

We are a non-profit organization and LP…

We are a non-profit organization and LP allows us to use their excelent chat platform to chat with youth, men and women who suffer from the consequences of sexuall trauma.

K

Kathy

05/08/20

5 out of 5

LivePerson has been a pivotal part of…

LivePerson has been a pivotal part of our operations for a few years now. I can't imagine any other solution doing what we are able to achieve today.

N

Nayith

05/07/20

5 out of 5

LiveEngage means serious conversations

LivePerson's conversational cloud allowed our company to provide outstanding customer experience by making efficient use of the customer’s data to offer made-to-measure interactions. LiveEngage is a platform designed for companies to achieve their true potential by engaging with a different set of tools that include automations (bots), AI to help you better and efficiently manage your contact centres as well to deploy customised conversations quickly. This is not a tool for those afraid of ...

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